Customer Review

Reviewed in the United States on August 25, 2018
I'm in my second book club reading this at work. This is a terrific book to help learn better communication skills, especially those really difficult subjects to bring up, or when you suddenly realize the conversation you're having just got emotional and you're not prepared for it. I highly recommend this book, for both professional and personal improvement.
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4.7 out of 5 stars
4.7 out of 5
8,578 global ratings