What I liked: Dispensing one cup at a time and no carafe. What I disliked: As mentioned by many others, when setting for a delayed brew, often water would leak out from the water reservoir. At first we didn't notice it until the next morning when water was on the floor. Hardwood flooring in the kitchen and now it's ruined after all that water soaked in it. Tried calling Hamilton Beach support, recording said my hold time was about 20 minutes. 35 minutes later I finally hung up. Second time I called support, it said hold time was 30 minutes. Decided not to wait for what would likely be another 45 minutes or so. So I finally decided my time was worth more than waiting for support and getting frustrated. Chalked up the $40 I paid for it to experience and got rid of it. Bought a Mr. Coffee with a glass carafe this time for $30. So far, great! Coffee even tastes better. I would not recommend this product.