Customer Review

Reviewed in the United States on July 20, 2019
I usually don't buy extended warranties, except on my car if I buy it new. On most of todays items by the time we usually have an issue the warranty expired or we moved in the case of the last extended warranty I bought on kitchen appliances. Normally if you buy standard items, they are so cheap, by the time they break it's cheaper to buy it again. I usually look at it in terms of how long is the manufacturer warranty and lets say its three years, in three years do I want to risk $25-$30 for a item that cost me $150. $50 a year isn't that bad if the item broke within 3 years, ever year after it keeps working I'm winning and I saved $25-$30. In this case though I bought the item to replace a aging CD Player our church uses for services. Since I was the one to recommend it, and several members agreed it seem to be the better of the choices we were looking at, I decided to purchase the warranty on my own so if something does happen in the next three year I can call Asurion and get either the money refunded or a new unit. I've do use Asurion for my cell phone, never had a issue with their service, in fact last time I had to do a warranty issue they even said since I have not had a claim in 5+ years (cell phone insurance billed monthly) they waived the deductible for me and even told me to throw away the old phone, so that scored me some memory and a battery! So I guess what I am saying, not all extended warranties are bad, this was affordable, the church is paying for the CD player, so I only had to put out the warranty cost for my peace of mind. Just consider what you are buying, how long the manufacture covers it, and if you want to purchase it go right ahead, I will say there have been times I needed it and it helped, and other times I never used the warranty. The one suggestion I do want to give everyone, they only send you a email confirmation that has the product name, purchase date and a warranty code. You don't get a certificate or PDF which wish they did. Amazon does a great job of archiving, but do yourself a favor, print the email out and tuck it away somewhere safe. Online email addresses sometimes purge, or lose data, and sometimes even Asurion or Amazon could lose the data. Even in 2019 we still need to use a sheet of paper.
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