Customer Review

Reviewed in the United States on December 13, 2018
After months of searching for the perfect electronic housemaid,, I took the plunge and went with Samsung based on a review I saw with Mobile Tech Reviews (Laura). She had me convinced Samsung got this one right... Well, she was wrong. My Rosie was afraid of the dark (Would not go under my couches) it had plenty of clearance but she just refused. Second, After many attempts, she seemed lost, very erratic cleaning patterns, would not go the same route, Missed areas even after letting her charge and re-attempt. Working her way back to the dock drove me nuts, she would take the longest most cluttered route when a 4ft by 25ft path was wide open, instead, she wanted to snake through the dining room chairs to eventually find her charging port.

My Rosie had a carpet alergy, she refused to transition from hard floors to very low pile carpet, I caught her one time testing the bedroom but that was it, never again after many attempts to clean any carpet in the house.
Alexa Integration was awful at best, the Samsung app has literally no control other than return to charge, increase suction, Start-Stop.

Positives: She had strong suction
Build Quality Seemed Great
Packaging was Awesome, Fully protected so much so you could drop this from a roof and it would survive

I really wanted this to work, Samsung when you get this right I'll give you another shot. Until then, back to my search for the perfect robot vac.
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Product Details

3.9 out of 5 stars
3.9 out of 5
741 global ratings