I ordered the 36 month floorplan from Asurion, the email receipt I received shows that I purchased the 36 month floorplan. When I went to Asurion's website to confirm my plan, it shows that the warranty I purchased is for the Kitchen Service plan. When I contacted Asurion via chat, they told me to contact Amazon to purchase the correct plan. When I contacted Amazon they said that my purchase was for the floorplan. This company is totally disorganized and a complete nightmare to deal with! Good luck if you ever have to file a claim.