Only got one sheet out of it
Bought this laminator for my home office in March 2019, I pulled it out today to use it and I was able to run one sheet through it perfectly fine. After that sheet I noticed it started to smoke but I could smell the adhesive burning so I thought it was just on the roller. I put in the second sheet and it did not come out. It stopped about a third of the way through and all I could see was smoke. I tried the release lever to no avail. I had to turn it off and wait for it to cool off because it was so hot. I had it on the 3 mil setting so it was on the lower heat setting to start with. After getting the jam out, I saw that it completely burned through the sheet where it got stuck. I turned it back on and it never said ready. I realized it no longer heated up. What a waste. Definitely a waste of money. Not even worth trying to ask for warranty work since the only way to get the jam out is to open it up. I was using scotch pouches so it was simply a defective product. Very disappointed.
By Chris P. on September 9, 2019