Customer Review

Reviewed in the United States on October 26, 2021
So — after leaving a glowing 5 star review the other day (and mocking those "whiners" who were knocking this drive for Macs/Timemachine) I'm forced to admit I was wrong. First 24 hours things worked great.

And then — the problems set in.

Timemachine repeatedly failed to find the drive on the network. Backups failed. Trying to set things up properly was a conga line of frustrating steps. Having to deal with a crappy app. WD support blaming MacOs. if MacOs is so problematic why are you promoting this drive as a perfect solution for Mac owners?

I really tried to make it work but then i realized that this product was billed as being dirt-simple to set up and use. Why am I paying to be miserable? So back it goes. If this drive is working for you, I'm happy for you. But it has really soured me on WD. They know this drive/setup has issues with Macs and still promote it as a solution.
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