Customer Review

Reviewed in the United States on August 14, 2021
We ordered a custom size, in their dark grey color. A huge 120x120 inch duvet cover, and some pillow cases. I can't find that size duvet cover anywhere! I washed the duvet cover according to instruction... and it bled so much there were sections that looked bleached. At first I questioned my washing. But I didn't add bleach. So then I washed the pillow covers in a separate load, different mild detergent, and the same thing happened. Must have been a bad dye job. So I contacted customer service, they asked for pictures, which I sent, and they replaced it!! No hassle.
I have not yet washed the replacement so no update yet. Just wanted to mention the awesome customer service.
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