Change Your Order Information

You can update the shipping address, payment method, and more, on orders that haven't entered the shipping process by visiting Your Orders in Your Account.

Important: You can’t modify orders that have entered the shipping process. If you’re no longer able to update the address for orders shipped by Amazon, see Undeliverable Packages. Contact a Third-Party Seller to update the shipping address of a seller item that hasn’t shipped yet. You’ll need to request a cancellation and order again.

To change your order information:

  1. Go to Your Orders.
  2. Select Order Details link for the order you want to change.
    • To edit orders shipped by Amazon, select Change next to the details you want to modify (shipping address, payment method, gift options, etc.).
  3. Follow the on-screen instructions to change the desired information.

    Note: For information on how to cancel items or orders, see Cancel Items or Orders. To add items to an upcoming AmazonFresh delivery, see Add to Upcoming AmazonFresh Delivery.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.