Report a Security Issue

Amazon takes security and privacy very seriously.

To report a security vulnerability on Amazon Retail services or products:

• Submit the details of your findings through the web form, or visit the Amazon Vulnerability Research Program page, on the HackerOne website: https://hackerone.com/amazonvrp

To report other issues:

• For unknown, suspicious, or fraudulent purchases, orders, or credit card transactions, suspicious password changes, account changes, or potential fraud contact Customer Service. (If you’re unable to log in, click here)
• For Amazon Web Services (AWS) issues, click here.
• To report copyright infringement, click here.
• If you think you may have been contacted by a fraudulent source offering employment on behalf of Amazon, send an email to Recruiting-Fraud@amazon.com.
• If you think you may have received a suspicious or fraudulent correspondence claiming to be from Amazon, we recommend that you report it. Visit Report Suspicious Emails, Phone Calls, Text Messages, or Webpages for more information. For tips to determine whether a communication you received is from Amazon, click here.