Issues Watching a Prime Video Channel on My Comcast Xfinity or Cox Contour Device

Some providers have restricted their Channel through Prime Video on Comcast Xfinity and COX Contour devices.

  • CBS All Access is not available to sign up to or watch through Prime Video on Comcast X1 Xfinity devices.
  • Current HBO subscribers through Prime Video are able to watch this Channel on a Comcast X1 Xfinity device. Customers are able to sign up for this channel using any other supported device.
  • Current Cinemax subscribers through Prime Video are able to watch this Channel on a Comcast X1 Xfinity device. Customers are able to sign up for this channel using any other supported device.
  • CBS All Access, HBO, and Cinemax are not available through Prime Video on COX Contour devices.

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