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Protect Your System

Some suspicious e-mails contain attachments and link to websites that try to install malicious software on your computer.

Here are some ways to protect your system, devices, and wireless network:

  1. If you've entered your password on what you think might be a malicious website, go to Forgot Your Password and change it immediately.
  2. If you've entered your credit card information on what you think might be a malicious website or replied to an email with that information, immediately contact your credit card company.

    Note: Don't forget to update the card on Amazon.com afterward.

  3. Install anti-virus or anti-malware software from a reputable company. Keep security software up-to-date by installing updates and patches as soon as they are available.

    Note: After it's installed, run a full scan of your computer.

  4. Do not install software that you do not need or that comes from unverified sources.
  5. Ignore urgent pop-ups that tell you your devices are infected with a virus and that you must click a link to fix the problem.
  6. Do not leave your devices unattended in public places.
  7. Select the option to manually, not automatically, connect to WiFi.
  8. Disable hotspots when not needed.
  9. Change the name of your wireless network and any pre-set passwords provided by the vendor, even if the name and password seem complex.

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