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If you purchased an E-mail or Text Message gift card that doesn't arrive, you can resend it to the recipient. Some e-mail providers give users the option of blocking all e-mail messages that originate outside of their domain. You may want to check with your recipient to make sure their e-mail provider isn't filtering the e-mail into a "junk" or "spam" folder.
To reissue an E-mail or Text Message gift card you purchased:
We'll contact you by e-mail once we've canceled the original gift card and issued a new one.
Note: If you do not see a Resend link, the gift card was most likely redeemed by the recipient.
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