Can't Create Fire TV and Echo Audio System

Home Theater set up isn't working.

  • Make sure that your Echo and Fire TV devices are compatible with the home theater feature.
  • Make sure that your devices are registered to same account.
  • Check that your devices are on the same Wi-Fi network and frequency band.
  • Check the appstore on your mobile device to make sure the Alexa app is updated.
  • Force close the Alexa app.
  • Make sure that your devices are on the latest software version. For Echo devices, say "Check for software updates." For Fire TV, go to Settings > My Fire TV > About > Check for Updates.
  • Restart your devices. For Echo devices temporarily unplug them from power. For Fire TV, go to Settings > My Fire TV > Restart. Wait a few minutes before playing content.

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