Dec 18, 2018
Amazon knows exactly and precisely what I purchased (because I purchased it on Amazon at the same exact and precise time as I placed the order for technician's installation services). After the technician finished the "installation," he told me that he would not install the rest (including the main door handle, which is a part of the Smart Lock Door Handle Set that I purchased) because it "wasn't included." Terrible service. So, you want me to hire two (2) different installers to install one Smart Lock Door Handle Set that I purchased on Amazon.com? Come one, give me a break -- the technician barely did anything. Waste of time and money.