Top critical review
Digital Copy is Glitchy and Unreadable- Terrible Customer Support
Reviewed in the United States on February 20, 2019
I spent an hour and forty minutes on chat and ten minutes on the phone to try and figure out how to increase the brightness setting for this one specific book because it is astounding low and the typical viewing options are greyed out. Book is glitchy and hard to navigate. Tech support was remarkably unhelpful and ultimately will never purchase a textbook from this site again.
In regard to content, if you are going to emphasis the importance of proper communication with the LGBT community, it might help to know the proper definitions themselves. Transgendered is not and has not ever been a word but it is used constantly throughout the book. Otherwise small complaint but this is a book instructing intercultural communication so you would expect better considering the subject.