Top positive review
Covers all of the major issues and factors
Reviewed in the United States on September 22, 2001
Although the authors of this book are noted experts in software testing this book goes far beyond testing by addressing the full range of quality and design issues for web-based systems.
All of the major elements of web-engineering and quality are addressed, including SECURITY (this is the first test or quality book that fully acknowledges the relationship between quality and security, which is a cornerstone of the Reliability-Availability-Support triad for systems in production), PERFORMANCE (I especially liked this section because it got into the guts of performance and scalability), COMPATIBILITY (essential for ensuring that your system works with the world of users over whom you have no control - web-based systems can and usually do extend into the great unknown), and USABILITY (this will make or break a commercial web site).
Aside for the complete coverage of all of the important topics that need to be considered, and the life cycle approach to quality and testing this book contained a real gem: RSI approach to use cases. RSI (Requirements-Service-Interface) is an interesting and highly useful approach to use cases. Some key strengths of using the RSI paradigm is that you will ensure traceability between requirements and the services and interfaces that are implemented. Moreover, this approach partitions services and interfaces, which allows you to manage the complexities when developing a test strategy and associated test cases. To me the chapter on RSI was worth the price of the book.
Overall, this is a solid book that covers testing, as well as the larger domain of systems quality. It gives some unique insights of issues and factors related to testing, but is not solely about web testing. It should be read by all key team members including requirements analysts, architects, developers, test engineers and project managers *before* a web project is initiated.