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Reviewed in the United States on September 4, 2017
This book has many great stories about software problems that are irritating us repeatedly or driving us mad, and that are costing our society a lot of money. Which is something that we should be more aware of.
The stories make you think about things that at first look simple, but in practice aren't. Like the story on post code that differ in length, where some countries don't have them, and not all of them are numeric; in the Netherlands we actually have four digits and two characters. Think about that when you design a input form and ask the user to enter the post code and validate it before giving the error message "Post code should be five digits".
The book also provides ideas that will help you prevent problems and make software more human friendly. Thank you Gojko!