Top positive review
5.0 out of 5 starsEasy install, solid build, great customer support. What more can you ask for?
Reviewed in the United States on March 18, 2017
Several years ago an electrician hooked up my Honda 5000 generator to power our house in the event of a power failure. The hook up has worked fine, but just recently I became very aware that he had hooked up the system improperly. So, I set off to research the appropriate way to make the hook up.
I stumbled by accident on an instruction video by Reliance Controls explaining how to hook up their generator transfer switch. The video was clear, concise and easy to follow. Being fairly handy, I decided it was time to make the proper hook up for my house.
I ordered the Reliance Controls 31410CRK 30 Amp transfer switch as having ten circuits to power seemed like the right size for our home. I read the instructions (which I was already familiar with after watching the video) and the actual hook up to the electric panel took about 30 minutes from start to finish. There was a bit more time involved to attach the transfer panel to the wall, install the included outside receptacle, and run the 10 gauge wire from the receptacle to the transfer switch. All totaled, I think this project took me about three hours, but the hooking up of the switch itself was very simple.
During the install I had a couple questions, and called the Reliance Controls customer service line. Both times, with no wait time, I was put in touch with a very informed customer service person named Jane who quickly answered my questions. Awesome customer service.
I have attached a few photos to show the transfer panel installed but before wiring to my service panel, after the wiring was completed, and the finished product. I tested the system and everything works great.
This is a great product, easy to install, and from a Wisconsin based company that has been in business for decades. You'll be happy with the product if you purchase it.
