Top positive review
Not "jam proof"
Reviewed in the United States on November 18, 2017
After much research, I bought this shredder to replace a larger Fellowes shredder that had provided excellent service for many years until I knocked it over and the shredder teeth became misaligned. With that shredder, it took only the touch of a piece of paper to the opening, and it pulled in the paper, no pushing needed. I suppose this model is safer in that you have to push the paper down before it engages, but having to carefully feed paper down into the opening before the shredding teeth pull it in makes for a much slower process. And it doesn't take much to fill the bin completely, so be prepared to empty it often. On the plus side, I was pleasantly surprised that the wheels went on much easier than I expected from reading the reviews. I had only a regular hammer, but using a thick potholder as a cushion, the wheels went in with only a few firm taps.
Sadly, and unlike my earlier Fellowes model, this shredder is not "jam proof." I've been careful not to load more than three or four sheets of standard weight paper at a time, and I hadn't had any issues until I tried to put in two envelopes at a time. Both envelopes contained only a single sheet of paper, so I put the envelopes in vertically, side by side. There was still space on either side of the opening and the envelopes didn't overlap, yet the shredder jammed. Nothing short of pulling the envelopes out, which took considerable effort, solved the problem.
I like the shredder as it's a bit smaller and has considerably quieter operation than my former Fellowes shredder, but I'm rather disappointed with the recent jam, especially considering the light weight of the items that got jammed. I lubricated the shredder after assembling it, and it hasn't required additional lubrication as yet because it hasn't gotten much use. So I was taken aback at the jam that required sheer brute strength to resolve. I'm hoping that jam was just a fluke. But having had this shredder for only a week, and taking care not to overload it or operate it for more than a few minutes at a time, I'm now a bit concerned about how it will hold up. Still, I'm counting on the usual Fellowes quality and hoping I'll get years of use out of this model, with proper care.