Top critical review
Warranty NOT valid if you open it!
Reviewed in the United States on December 5, 2017
My laminator was working completely fine for about 10 uses, but when there was a blockage, I unscrewed the back to check out the problem. There was a sheet stuck that I wasn’t able to remove. So, I called customer support, told them the problem, and they said that since I opened the device, it was no longer protected under warranty. I find this to be completely ridiculous.