Amazon.com: Customer reviews: LUXE Bidet Neo 120 - Self Cleaning Nozzle - Fresh Water Non-Electric Mechanical Bidet Toilet Attachment (blue and white)
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  • LUXE Bidet Neo 120 - Self Cleaning Nozzle - Fresh Water Non-Electric...
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Customer reviews

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LUXE Bidet Neo 120 - Self Cleaning Nozzle - Fresh Water Non-Electric Mechanical Bidet Toilet Attachment (blue and white)

LUXE Bidet Neo 120 - Self Cleaning Nozzle - Fresh Water Non-Electric Mechanical Bidet Toilet Attachment (blue and white)

byLUXE Bidet
Color: Blue/WhiteChange
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Top positive review

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Nhix
5.0 out of 5 starsNo barnacles on this hull!
Reviewed in the United States on March 30, 2018
I just got this today and my girlie bits love this!
First things first, I have the Neo 120. Very easy install. My cat supervised. Directions super easy to understand even for those not mechanically inclined. One nozzle, one temperature. Apparently I have excellent water pressure because on the "maiden voyage" I nearly blasted myself off the crystal ship and started laughing so hard I'm sure my apt. neighbor's heard me. And that was on the LOW setting! I had concerns about the cold water, but it's spring in NorCal and honestly, the cool water isn't so bad. In summer I'm betting it will feel like a gift from the Gods! Ladies, you will need to adjust your seating position a smidge to get all the important parts clean. For bigger voyages be sure to "bear down" to make sure you clean all the barnacles off the hull. You should have smooth sailing from here on out.
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Amazon Customer
1.0 out of 5 starsI feel so violated.
Reviewed in the United States on September 15, 2018
On the last month of my pregnancy, I developed hemorrhoids. Toilet paper became uncomfortable so I decided to try a bidet. Omg. This thing has such a powerful jet, even on the absolute lowest setting that the first time I used it I had to jump up out of the seat. I was pretty sure that it was going burst all the hems and I was going to be bleed out. Luckily it did not. And I ain’t no quitter. I wasn’t going to give us just like that. So next time I really took my time with it. I turned that dial so slowly, monetoring the water jet the whole time. I reached all the way to the “Low” setting and the stream wasn’t even tickling my tush. And then this devil of a thing lunged forward in a full blown attack. The pressure of the steam shot up out of nowhere, resulting once again in excruciating pain, me jumping out of the seat, drenching my clothes and the walls of our bathroom. Trust me: If you have any self love, please stay away from this thing.
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From the United States

Aaron D. Davis (Author - @TattooPreacher)
4.0 out of 5 stars Great Bidet but you NEED TO KNOW THESE THINGS!
Reviewed in the United States on March 20, 2020
Color: Blue/WhiteVerified Purchase
The media could not be loaded.
 1. Must have an elongated toilet not round.

2. BOTTOM OF SEAT MUST BE FLAT. if it's concave it will press on the Bidet.

3. You will also want some spacers to put on the bottom of the seat to raise it a bit where the Bidet boosts the seat in the back.

4. Purchase the T adapter below for additional pressure control... You'll be glad you did!

Luxe Metal T-adapter with Shut-off Valve, 3-way Tee Connector, Chrome Finish, for Luxe Neo Bidets https://www.amazon.com/dp/B00FPYIK6M/ref=cm_sw_r_sms_apa_i_hOuDEbYCHH5FN

See video for additional info.
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Tall Paul
4.0 out of 5 stars If you're looking for an introduction to the use of a bidet, this is your unit
Reviewed in the United States on April 24, 2020
Color: Blue/WhiteVerified Purchase
Like many people who purchase a modern bidet, trying to figure out what will work best is always your first step. I looked over many models with price ranges from $50 - $150. Since I wanted an introductory model, I chose the Luxe Bidet Neo 120. This was an great introduction into bidet use.

After quickly installing and using the unit for about 3 weeks, I can give you some simple observations.
--- First, it was quite easy to install. It took about 15 minutes from start to finish.
--- Second, the force of the bidet depends on the water pressure of your water line. If your water line is open full blast, then the stream coming out of the nozzle will be strong.
--- Third, this is not like taking a shower or a bath. This will definitely clean you better than toilet paper, but it's not like you have a hand towel and soap. Keep that in mind.
--- Fourth, this is a much better cleaning than toilet paper alone. You will definitely know the difference.
--- Five, if you're serious about regulating the nozzle pressure, be sure to buy the Luxe Bidet upgraded T- adapter. It has an adjustment for the water going to the bidet (this should be standard). Really, any T-adapter with a dial adjuster will work.
--- Six, you will definitely need toilet seat bumpers. There will be a 1/2 inch to an inch gap between the seat and the bowl. When you sit on the seat, it will put pressure on the bidet. I'm not sure why this doesn't come with bumpers. They're so cheap. So, be sure to buy bumpers.

Noting these 6 things will prepare your expectations for performance. I must say that I will always have a bidet moving forward. After using this introductory model for a few months/years, I may upgrade to a fancier model. We shall see. I did not miss the temperature control. The water temperature was not really a bother. There may have been a desire to have aim control (like the Tushy models), but it really didn't seem to mater. You can always be sure that the aim is true. Just move a little.

For the price (50% less than the Tushy models), the Luxe Bidet Neo 120 is highly recommended. You can't beat the price and the performance.
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Amazon Customer
4.0 out of 5 stars Booty Pressure Washer
Reviewed in the United States on April 28, 2020
Color: Blue/WhiteVerified Purchase
I bought this thing at the start of the COVID-19 Pandemic when I saw that all the crazy people were buying up all the toilet paper. It took a while to get to me, assuming it came from China and that's when they were hit worst by COVID-19. When I got it I wiped the package down with disinfectant wipes, then I wiped down the package inside the package. There was another plastic bag inside that in true Amazon wastefulness fashion, not to mention all the plastic inflated bags inside the original box. We couldn't possibly hope for something biodegradable.

Once I took all the parts out and disinfected, it was a relatively straightforward installation process. I turned off the water to my toilet and followed the step by step instructions provided in the package. The booty hole pressure washer came with a few small plastic wrenches for those people who are challenged in the home improvement department and don't have their own tools. Regardless it installed in 10-15 minutes.

I wet tested it without a human on the toilet and that was my first mistake. This thing sprays like it means it. Like it is it's job! It shot across the bathroom and hit the ceiling and the far wall on the lowest setting. My booty hole clenched in anticipation.

This has been my first experience using a bidet and I did not buy the heated model due to the nature of our plumbing. We typically need to run the hot water for ~30 seconds before it warms up to comfortable levels. I live in the mountains in the eastern United States and our water is cold cold. I bought this hoping that it would be tolerable. It is.

When I finish a #2, the process to use this bidet is relatively straight forward. Scoot as far forward as I can without, falling off the front of the toilet, endure that it is in wash mode rather than self cleaning mode, pucker the ol' whale eye, then slowly turn the knob through the various pressures while leaning forward and backwards on my perch in order to "get all the necessary cleaning" completed.

The thing is, my water pressure isn't that intense on the best day, but this thing does serious work. I jokingly say that at max pressure it can flay the skin off your booty hole. You definitely need to start on low pressure and work up to higher pressure. You certainly don't want to relax your clench lest you become a human water fountain, cause it will go all the way through you if you are at just the right angle.

Regardless I have used very little toilet paper and this thing has done a superb job at cleaning my poop chute. It is mildly uncomfortable at max psi, but that generally isn't a necessary setting. 10/10 would recommend as long as you are ok with cold water on your booty hole.
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Chris M. Koehncke
4.0 out of 5 stars Surprise, it works!
Reviewed in the United States on February 18, 2019
Color: Blue/WhiteVerified Purchase
Given low price, I had low expectations. Having used Toto Washlets in Japan, I realized we are still living in the dark ages. As I was in rented space and the toliet was oval, I didn't want to spend $$$ so I gave this the Luxe a shot.

Nicely packaged, the kit has everything you need (see notes below) including some teflon tape, a plastic wrench and inexpensive T-Adapter. Once installed, it worked well. You CANNOT adjust the spray angle so you might have to move yourself around and if your local water temperature is cold, it might be a bit too brisk. But overall +++.

Notes:

(1) Measure (I have uploaded sizing chart) - there is no wiggle room, if your toliet isn't within spec the Luxe won't fit.
(2) Don't start to install unless Home Depot is open! If you run into a problem, nothing like not being to get spare part.
(3) I went to Home Depot and bought a small wrench and extra teflon tape (< $10) (see closing note below)
(4) Dry fit everything together on tabletop.
(5) Use caution connecting the metal t-adapter to the typically plastic uplift tube on the toliet, it's easy to strip the plastic.
(6) The uplift tube on the toliet has a very specific 'cone' gasket that fits the tube, in my case, it didn't work with the t-adapter and I instead got away with 2 rubber gaskets.
(7) With plumbing, you need to tighten enough to stop the water but not enough to strip the fitting, this is a fine art and why plumbers charge big $$$. It's frustrating to get water spray (meaning you didn't tighten properly and the water induced stres in the process). Overtightening is a typical problem and can easily crack a plastic pipe . Slow n steady!
(8) You don't need teflon tape on the uplift tube which is a compression type fitting. Use teflon tape only on the t-adapter to Luxe. Only 2 times around (more is excessive). Note: You get a small roll of tape with the kit, it was plenty but as I screwed up several times, ended up going to Home Depot for a roll.

Closing notes:
(1) I bought the KES T-Adapter (it's the same as the Luxe one and $4 cheaper) - some folks had problems - I didn't it looks nicer than one that came with the Luxe, however my water pressure is 85 psi and I found there was no need to adjust the pressure at the T-Adapter. For $8 it was an easy YES, and the KES is clearly more substantial than the packaged cheap T-adapter
(2) Get an adjustable wrench or pliers. It it dificult to tighten the T-adapter to the toliet uplift tube by hand. Use pliers and wrap some electric or duct tape around the 'teeth' so it doesn't scratch the adapter.
Customer image
Chris M. Koehncke
4.0 out of 5 stars Surprise, it works!
Reviewed in the United States on February 18, 2019
Given low price, I had low expectations. Having used Toto Washlets in Japan, I realized we are still living in the dark ages. As I was in rented space and the toliet was oval, I didn't want to spend $$$ so I gave this the Luxe a shot.

Nicely packaged, the kit has everything you need (see notes below) including some teflon tape, a plastic wrench and inexpensive T-Adapter. Once installed, it worked well. You CANNOT adjust the spray angle so you might have to move yourself around and if your local water temperature is cold, it might be a bit too brisk. But overall +++.

Notes:

(1) Measure (I have uploaded sizing chart) - there is no wiggle room, if your toliet isn't within spec the Luxe won't fit.
(2) Don't start to install unless Home Depot is open! If you run into a problem, nothing like not being to get spare part.
(3) I went to Home Depot and bought a small wrench and extra teflon tape (< $10) (see closing note below)
(4) Dry fit everything together on tabletop.
(5) Use caution connecting the metal t-adapter to the typically plastic uplift tube on the toliet, it's easy to strip the plastic.
(6) The uplift tube on the toliet has a very specific 'cone' gasket that fits the tube, in my case, it didn't work with the t-adapter and I instead got away with 2 rubber gaskets.
(7) With plumbing, you need to tighten enough to stop the water but not enough to strip the fitting, this is a fine art and why plumbers charge big $$$. It's frustrating to get water spray (meaning you didn't tighten properly and the water induced stres in the process). Overtightening is a typical problem and can easily crack a plastic pipe . Slow n steady!
(8) You don't need teflon tape on the uplift tube which is a compression type fitting. Use teflon tape only on the t-adapter to Luxe. Only 2 times around (more is excessive). Note: You get a small roll of tape with the kit, it was plenty but as I screwed up several times, ended up going to Home Depot for a roll.

Closing notes:
(1) I bought the KES T-Adapter (it's the same as the Luxe one and $4 cheaper) - some folks had problems - I didn't it looks nicer than one that came with the Luxe, however my water pressure is 85 psi and I found there was no need to adjust the pressure at the T-Adapter. For $8 it was an easy YES, and the KES is clearly more substantial than the packaged cheap T-adapter
(2) Get an adjustable wrench or pliers. It it dificult to tighten the T-adapter to the toliet uplift tube by hand. Use pliers and wrap some electric or duct tape around the 'teeth' so it doesn't scratch the adapter.
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L.B.
4.0 out of 5 stars I love how clean I feel.
Reviewed in the United States on January 14, 2018
Color: Blue/WhiteVerified Purchase
If your toilet is not located near a hot water line (sink) than the cold water bidet will be a better choice. I have good and bad to say about my installation experience. For the most part this product is made well and functions perfectly. The spray jet is self cleaning but fixed (nonadjustable). On the bright side the jet aims right on target. The included cold water line adapter is not strong. if you fear children may tamper with the cold water supply line. I recommend upgrading it to the Luxe Metal T-adapter with Shut-off Valve, 3-way Tee Connector, Chrome Finish, for Luxe Neo Bidets. Please look at the included before and after pictures. I didn't notice or know that my existing toilet seat would affect the installation. Learn from my experience and make sure the underside of your toilet seat is flat all away across. I had to cut away a large section of the toilet seat to make it fit. Obviously it would be smarter, faster and more attractive to replace the toilet seat. I have done the math and in six months. The money I am saving in toilet paper will pay for this bidet. Lastly many of these bolt in place bidets are improperly reviewed. The control knob assembly is not a handle. Don't use this platform as a way to push or lift yourself off of the toilet. Don't be surprised you will snap and break it off.
Customer image
L.B.
4.0 out of 5 stars I love how clean I feel.
Reviewed in the United States on January 14, 2018
If your toilet is not located near a hot water line (sink) than the cold water bidet will be a better choice. I have good and bad to say about my installation experience. For the most part this product is made well and functions perfectly. The spray jet is self cleaning but fixed (nonadjustable). On the bright side the jet aims right on target. The included cold water line adapter is not strong. if you fear children may tamper with the cold water supply line. I recommend upgrading it to the Luxe Metal T-adapter with Shut-off Valve, 3-way Tee Connector, Chrome Finish, for Luxe Neo Bidets. Please look at the included before and after pictures. I didn't notice or know that my existing toilet seat would affect the installation. Learn from my experience and make sure the underside of your toilet seat is flat all away across. I had to cut away a large section of the toilet seat to make it fit. Obviously it would be smarter, faster and more attractive to replace the toilet seat. I have done the math and in six months. The money I am saving in toilet paper will pay for this bidet. Lastly many of these bolt in place bidets are improperly reviewed. The control knob assembly is not a handle. Don't use this platform as a way to push or lift yourself off of the toilet. Don't be surprised you will snap and break it off.
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C.B.
4.0 out of 5 stars Love It - Great Product... BUT
Reviewed in the United States on August 1, 2020
Color: Blue/WhiteVerified Purchase
First I would say that this product is definitely a must... at least for me. I want to be clean and sometime I've "wiped myself raw". I started hanging my backside over the tub and washing myself. That works but it's a lot of trouble. This bidet solves that problem. Turn the knob, let it wash, us a bit of toilet paper or a wash cloth and dry. So easy. No more dirty or raw backside. So - in short - GET ONE. Installation was easy BUT... you may need TWO things that don't come with the bidet kit. 1. You may need a T connector that REGULATES THE WATER PRESSURE. I'm sure that most people will have to much water pressure for the cleaning process (will sting your butt). This will be necessary if you have city water that has high water pressure. I knew I would need one so I get JP's NO-LEAK Metal Bidet T-Adapter with Shut-off Valve on Amazon for $20 https://www.amazon.com/gp/product/B082FQV2CM/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1. 2. You will also need 4 toilet seat "bumpers" to raise the sides and front of the toilet seat because the installation of the bidet will raise the back of the seat up... easy stick on. So, the whole setup cost me $67. Still well worth it. Plus, I registered on line and they gave me an ADDITIONAL two year warranty in addition to the 18 months original. If you don't like any of these items you can always return them. I gave this bidet 4 start instead of 5 ONLY because of the problem with the water pressure. Once you put the additional T Regulator on, you will have to set the pressure on the regulator which causes the "pressure adjustment knob" on the bidet to become just an on and off switch. The pressure can no longer be regulated. You will have to set it once where it's comfortable and then it will always be at that pressure no matter where you turn the knob. I love this thing. Will get another one.
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Carolini 1955
4.0 out of 5 stars It's important to look at the water line on your toilet first.
Reviewed in the United States on August 6, 2021
Color: Blue/WhiteVerified Purchase
I am a 65 year old female who just installed this bidet with a little help from my husband. He was very skeptical but since we now live in the country with a septic system I thought this system would be a good idea. The video instructions are well done and helpful. But I'm old and had to watch multiple times as I don't usually do plumbing repairs. The first problem we had was that our water line to the toilet was 6" of metal with a slight bend and they just don't make those anymore. We had to purchase a 16 " flexible line as no one had a 6" metal one with a slight bend in it. We did not have a flexible line as it was assumed in the video. It is also important to get the bidet placed exactly in the middle of the toilet. This took 2 of us to do as one had to adjust and the other had to hold the bidet or move to right or left to get it in the center. You also need to keep a bucket or something else under where the water line enters the wall in case of leakage. Once the seat was installed directly in the middle it was reasonably easy to add the lines from the toilet to the bidet and then we had to loop the new water line (since it was longer than the old one) to the water line valve in the wall. I did all this myself (connecting the lines) and my husband checked to make sure fittings were tight but not overly so. I checked and the water pressure on the lowest setting was sufficient. The bidet was "spot on" as far as hitting the right spot making me wish I could have gotten the hot water one which would certainly help my hemorrhoids. I think this is a good product and the only problem was what I mentioned earlier about us having to purchase a separate water line to reach the toilet. The only other catastrophe was when the big screwdriver we were using fell into the toilet. But I had just cleaned the whole toilet so a little Lysol soak fixed that problem. If I can figure out how to add the pictures I took I will do that, but you know us old folks and technology don't always see eye to eye. I figure if I can install this bidet without any plumbing experience (but with assistance of someone who has plumbing experience just in case I need help) then anyone can install it.
First picture is my water line from the wall to the toilet. They don't make them like this anymore I guess. Second picture is the 16" one I had to purchase. Third picture is with the 16" flexible line installed with a loop to deal with the excess line since I was replacing a 6 " line with a longer one. I noticed that the pictures are out of order on the Amazon site. Just so you know that the looped line is the finished product.
Customer image
Carolini 1955
4.0 out of 5 stars It's important to look at the water line on your toilet first.
Reviewed in the United States on August 6, 2021
I am a 65 year old female who just installed this bidet with a little help from my husband. He was very skeptical but since we now live in the country with a septic system I thought this system would be a good idea. The video instructions are well done and helpful. But I'm old and had to watch multiple times as I don't usually do plumbing repairs. The first problem we had was that our water line to the toilet was 6" of metal with a slight bend and they just don't make those anymore. We had to purchase a 16 " flexible line as no one had a 6" metal one with a slight bend in it. We did not have a flexible line as it was assumed in the video. It is also important to get the bidet placed exactly in the middle of the toilet. This took 2 of us to do as one had to adjust and the other had to hold the bidet or move to right or left to get it in the center. You also need to keep a bucket or something else under where the water line enters the wall in case of leakage. Once the seat was installed directly in the middle it was reasonably easy to add the lines from the toilet to the bidet and then we had to loop the new water line (since it was longer than the old one) to the water line valve in the wall. I did all this myself (connecting the lines) and my husband checked to make sure fittings were tight but not overly so. I checked and the water pressure on the lowest setting was sufficient. The bidet was "spot on" as far as hitting the right spot making me wish I could have gotten the hot water one which would certainly help my hemorrhoids. I think this is a good product and the only problem was what I mentioned earlier about us having to purchase a separate water line to reach the toilet. The only other catastrophe was when the big screwdriver we were using fell into the toilet. But I had just cleaned the whole toilet so a little Lysol soak fixed that problem. If I can figure out how to add the pictures I took I will do that, but you know us old folks and technology don't always see eye to eye. I figure if I can install this bidet without any plumbing experience (but with assistance of someone who has plumbing experience just in case I need help) then anyone can install it.
First picture is my water line from the wall to the toilet. They don't make them like this anymore I guess. Second picture is the 16" one I had to purchase. Third picture is with the 16" flexible line installed with a loop to deal with the excess line since I was replacing a 6 " line with a longer one. I noticed that the pictures are out of order on the Amazon site. Just so you know that the looped line is the finished product.
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Brent
4.0 out of 5 stars Bidet is awesome, but bumpers are a must
Reviewed in the United States on January 13, 2017
Color: Blue/WhiteVerified Purchase
UPDATE: The company saw my review and reached out to me. They said that this is a rare problem, and went ahead and shipped me a set of complimentary bumpers. I am bumping my review up to 4 stars (from 3), and if the bumpers work I will bump it up to 5. By the way, the Sugru solution did not work!

The bidet is great, and the price I got was fantastic (~$35)! However, it sucks that they do not warn you about the 1/2 inch of space that is created between the seat and the bowl you install the bidet! I have a slow-closing seat, and my plastic bolts busted after a day. If your toilet seat can hinge beyond 0 degrees downward, this would not be as much of a problem.

You can buy bumpers, but I have seen a lot of bad reviews for that. My solution was to use Sugru 
Sugru Moldable Glue - Black & White (Pack of 8) . I will let the Sugru cure and see how it performs and will report back. Good ol' Sugru.
Customer image
Brent
4.0 out of 5 stars Bidet is awesome, but bumpers are a must
Reviewed in the United States on January 13, 2017
UPDATE: The company saw my review and reached out to me. They said that this is a rare problem, and went ahead and shipped me a set of complimentary bumpers. I am bumping my review up to 4 stars (from 3), and if the bumpers work I will bump it up to 5. By the way, the Sugru solution did not work!

The bidet is great, and the price I got was fantastic (~$35)! However, it sucks that they do not warn you about the 1/2 inch of space that is created between the seat and the bowl you install the bidet! I have a slow-closing seat, and my plastic bolts busted after a day. If your toilet seat can hinge beyond 0 degrees downward, this would not be as much of a problem.

You can buy bumpers, but I have seen a lot of bad reviews for that. My solution was to use Sugru [[ASIN:B00EU7DBNM Sugru Moldable Glue - Black & White (Pack of 8)]]. I will let the Sugru cure and see how it performs and will report back. Good ol' Sugru.
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jp
4.0 out of 5 stars My most prudent purchase yet
Reviewed in the United States on March 13, 2020
Color: Blue/WhiteVerified Purchase
I bought 'Luxe Bidet Neo 120 - Self Cleaning Nozzle - Fresh Water Non-Electric Mechanical Bidet Toilet Attachment (blue and white)', which I recommend, May 15 2019 when they were going for 34:95 us d along with a metal t adapter which I also recommend.

You might thank yourself for also buying 4 or 6 cheap rubber doorknob bumpers & short wood screws to space evenly & lift your non-plastic toilet seat up enough that you don't put undue stress on it. With this bidet attachment, you would be sitting at an odd angle if you didn't add a little height between toilet bowl & seat.

Lastly, a steam cleaner with narrow spray attachment might not go amiss, as it gets difficult to clean your toilet bowl behind the self-cleaning spray nozzle, with a toilet brush. Especially if you have untreated hard water, as I do :/. I don't have a steam cleaner, I only wish that I did.

In my house we're going through toilet paper at less than half the rate compared to before; eliminated the need for somewhat pricey wet wipes altogether during those twelve sticky little lady times each year *sigh*. A much more hygienic experience all around.
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A.S
4.0 out of 5 stars I read all the reviews before buying
Reviewed in the United States on June 10, 2021
Color: Blue/WhiteVerified Purchase
There were truly awful and hilarious reviews on this product. I read every single one and bought it and said a prayer hoping I would not end up with an enema as some mentioned. Over all this is a great bidet. We bought the single nozzle and the dual nozzle. The water pressure is outstanding therefore I suggest don’t go past one notch when turning either on or you will go flying from the water presser or end up with a very very clean colon. It’s powerful. The boys use the single nozzle and have no complaints. Even my 7 year old uses it. The dual with the feminine isn’t as great but it works. The normal cleaning nozzle hits your back and not where you need, I use the feminine nozzle every time I use it and it hits just right for the backside and ladies I am sorry but I have to lean forward to clean the other. The dual could use a little tweaking as I am sure a man made this and didn’t quite hit the mark on where a vagina is on a woman’s body. All in all both great products. Easy to install, user friendly and don’t forget POWERFUL, keep those setting low, don’t go crazy and go ludicrous speed because you will go flying off that toilet. 4 stars for the dual because the feminine part misses the mark.
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