Top positive review
Good book for human beings.
Reviewed in the United States on July 13, 2018
TLDR version: If you're a human being, like myself, you make mistakes. In fact, you probably make mistakes, just like I do, every day. But how often do you actually reconcile those mistakes? What impact does that have on your interpersonal relationships? This book is a great guide to navigating that, but also to be more in tune with the language of apology and repentance (not in a religious facet). I'd say that this isn't a silver bullet, but should be coupled with counseling if you have important personal relationships in real jeopardy.
This book analyzes apologies and pushes you towards understanding not only the value of a good apology, but how to make sure you're most effective in delivering that apology. To be clear, this isn't a book that teaches you how to lie through an apology and get away with things, but a book that teaches you (with examples) how to deliver a sincere apology and what happens next. It goes through several hangups that may be stopping you from reconciling with loved ones, and is realistic about what to expect after.
Keep in mind that this isn't a silver bullet or a step-by-step guide on how to reconcile, but it certainly gives you a good framework to go from. There's an aspect of self-discovery involved, and even after the apology, this book is clear that you're at the mercy of the recipient of your apology, so no false promises of being forgiven right away (or even at all!).
Now, the less than awesome (at least in my mind). This book assumes some level of Christian faith, and while that's not always a bad thing in moderation, this veers over towards more of a religious counselor style book at times. If you're not Christian, portions of this book that use examples from the Christian texts may bore or just water the point of the story being told down. Ignore the religious aspects and focus on what the moral of the story being told is, and you'll get through it.