Top critical review
Smoking & Electrical Burning, Stops Working, NO REFUNDS!!!
Reviewed in the United States on March 16, 2018
Our son used his two times, and on the third time, it smoked, smelling of electrical burning, and stopped working. Luckily, he had not fallen asleep and turned the power off immediately. After contacting the seller to request a refund/return/exchange, the seller closed the request with a pat message about "the purchase being in the final stages so they're unable to process a cancellation." They did not address the issues presented, nor the refund request, leading one to believe that they knew they had a defective product, but could still keep the money. Sadly, they weren't wrong. Another reviewer stated that neither the first nor the second player she received some time ago worked. Amazon cannot support a refund through their claim process as the item arrived "intact." We now have no turntable & no money, but do feel blessed to still have our family and home safe. Interestingly, I was required to choose a star in order to provide a review. I would give ZERO stars to this product and to the seller, as they must know by now that this product is defective and catches on fire.