Top critical review
Reviewed in the United States on August 4, 2016
I've got to be honest. I didn't love this book. I thought it was very vague. Generally, her advice is: Show compassion, be flexible, don't get bogged down in the details of the child's trauma, and have clear and consistent expectations in your classroom. She talks about the 6 communications steps to use with your students, but I didn't think they were explained clearly with examples. Think of this book more as a primer, particularly if you are new to working with students.