Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.
Although it is renewed, the monitor itself looks new. It came in a brown box but well packed and protected with an air bubble that is suited for the size of the monitor. It has different screen settings so you can have as bright or as dim as you like. The only downside that is why I am giving 4 stars is no HDMI connection. It only has DVI or VGA connection in the back so keep that in mind when buying this monitor. I am glad that I have HDMI to DVI connection cable laying around because my video card only has HDMI port. Other than that, it is a nice monitor upgrade and excellent price point compare to similar size monitors.