Top positive review
Exceptional Product For Phone Phanatics
Reviewed in the United States on April 13, 2017
I spend at least six hours of my workday on the phone. I've tried everything to make the experience a bit more tolerable from earbuds, a single ear earbud, Bluetooth headsets, and a very expensive professional USB headset. I have to say that this item, especially at this price point, beats them all. There are a couple of exceptions, but overall this is an outstanding product.
First, you need to know that the audio output is optimized for voice, it's got a lot of bass and only marginal high end. It makes voice sound tremendous, especially when others are on speakerphone, which happens often in conference calls. If you like a lot of lows, I suppose you could listen to music on it, but that's not what it seems to be designed for. The bass isn't muddy, there's just a lot of it.
The earpads are extremely comfortable, not so large that they cover up the entire ear, but they sit on the ear so you can not get the dreaded "sweaty ear" that comes with being stuck on an endless call and not being able to remove your earpads. There is also a cushion on the part of the headband that touches the top of the head, which adds considerably to the comfort. The headband is expandable, and I had plenty of expansion room left after adjusting it for my head.
You can use the unit in two ways, either attached directly to your phone or computer using the mini-plug at the end of the headset cord or attached to your computer using the USB control. The sound of your voice coming out of the unit is very good on either device, although you can only have the mic on the left side of your face. I've spent years using mics on the right side of my face when they're not built into an earbud device, so it's a bit of an adjustment for me, but doesn't affect the performance of the product at all.
The real 'secret weapon" of this device is the USB connector and control. You attach the full-size USB plug to your computer and the device is recognized and installed on the computer. You then plug the mini plug into the USB unit and you're good to go. Once the USB device is added to your computer, some very helpful things happen. First, the volume controls for the audio you hear are controlled by the little four button box on the USB dongle, but instead of being changed in the box itself, the volume changes are handled by your computer. Much better way to deal with that than letting the headset itself "own" the volume control.
One thing not totally made clear in the description or photos is that there is a button on the control dongle for the headset mic. When the mic is open, you see a blue light as shown in the attached photo. When you've muted the mic, the button turns red. Anyone who has gotten caught saying something the group wasn't supposed to hear or going into a coughing fit on a call will benefit from knowing for sure if the mic is open or closed. It's a great feature, along with volume controls you can easily discern by feel and a mute control for the audio output.
As I've said, I've used a ton of different products to live through hours on the phone. I'd put this item up against just about any of them, even the "professional" headsets that cost four times as much. Again, a very impressive product.