Top positive review
Soft bits but excellent customer service
Reviewed in the United States on September 1, 2018
I’ve combed through tons of reviews on Amazon all complaining about cheap bits getting stripped on their first use to the point where I was almost in disbelief that it could be so common of an occurrence. I picked this product based on the positive reviews and LESS reviews mentioning stripped bits in comparison to others I was looking at.
Much to my disappointment, on the very first use my T6 stripped right away with no resistance.
The item I was using this on was a pocket clip on a folding knife for context.
* Review update 9/7/18 *
Updating this product rating to four stars simply based on their excellent customer service. I was contacted shortly after my review and Syntus refunded my original charge, sent me a new replacement set and let me keep the used set.
Obviously, I don’t have much use for either set however just on principle this product deserves a good rating based on the company’s willingness to stand by their product if it fails.