Amazon.com: Customer reviews: Amazon Basics Softside Carry-On Spinner Luggage Suitcase - 21 Inch, Navy Blue
Skip to main content
.us
Hello Select your address
All
Select the department you want to search in
Hello, Sign in
Account & Lists
Returns & Orders
Cart
All
Disability Customer Support Best Sellers Amazon Basics Customer Service New Releases Prime Today's Deals Music Books Amazon Home Registry Fashion Kindle Books Gift Cards Toys & Games Automotive Sell Shopper Toolkit Pet Supplies Computers Pharmacy Coupons Home Improvement Beauty & Personal Care Video Games Luxury Stores Smart Home Health & Household Handmade Audible
Gear up for spring outdoors

  • Amazon Basics Softside Carry-On Spinner Luggage Suitcase - 21 Inch,...
  • ›
  • Customer reviews

Customer reviews

4.5 out of 5 stars
4.5 out of 5
1,558 global ratings
5 star
74%
4 star
14%
3 star
6%
2 star
2%
1 star
3%
Amazon Basics Softside Carry-On Spinner Luggage Suitcase - 21 Inch, Navy Blue

Amazon Basics Softside Carry-On Spinner Luggage Suitcase - 21 Inch, Navy Blue

byAmazon Basics
Color: Navy BlueStyle: 21-inchPattern Name: SuitcaseChange
Write a review
How customer reviews and ratings work

Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.

Learn more how customers reviews work on Amazon
See All Buying Options

Top positive review

All positive reviews›
SC
5.0 out of 5 starsPerfect for Spirit AIrlines!
Reviewed in the United States on November 23, 2018
After researching for a spacious carry on with spinners that were the exact dimensions of the Spirit Airlines personal item maximum, and was a soft case, this one (18inch model) was the only bag I found that fit the bill. After I got it, I measured it myself and sure enough it matches the Spirit Airline personal item bag dimensions limit almost exactly (including spinner wheels) at 18x14x8. I have been able to easily fit it under the aisle, middle, and window seats and have never been asked to put it in their size test bins - though I'm sure it would fit if I were to put it in. There is some "poof" in the front zippered pocket so you have some space to put stuff in the front pouch before the bag gets stretched above the 8 inch depth limit. This bag also fits my 15.6inch hp elitebook laptop. Very glad I found this bag!
Read more
35 people found this helpful

Top critical review

All critical reviews›
Marcelle Matthews
1.0 out of 5 starsPoor quality
Reviewed in the United States on June 28, 2018
Not of the quality expected. Handle when extended was weak and wobbling. Returned
Read more
11 people found this helpful

Search
Sort by
Top reviews
Filter by
All reviewers
3 star only
All formats
Text, image, video
Filtered by
3 starClear filter
109 global ratings | 54 global reviews

There was a problem filtering reviews right now. Please try again later.

From the United States

Jyot Antani
3.0 out of 5 stars 1) Not the best product on the market. 2) 18" is way too small.
Reviewed in the United States on March 3, 2019
Verified Purchase
Packaging, condition etc was perfect when I received it, a notebook AmazonBasics product. However, the 18" turned out to be way smaller than I expected. Not enough room for more than a day's trip worth of baggage.

18" is too small for cabin bag. Although it just meets the specified requirements on airlines' pages, I got away with an American Tourister 21.6" (same price for that size) when they asked me to place it in the size-check thingy. The American Tourister I bought is definitely better in design (beautiful!) while at the same price.
One person found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Tanya Johnson
3.0 out of 5 stars Ok, cheap carryon, but could be improved.
Reviewed in the United States on July 19, 2021
Color: Navy BlueStyle: 21-inchPattern Name: SuitcaseVerified Purchase
Not as large interior as I had hoped. In other carryons the bottom goes down between the wheels to provide extra space. In this bag, it sits atop the wheels and you do not get that extra interior space. The front zippered pocket is also very tight and stiff and therefore can not fit much.
One person found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Karen S
3.0 out of 5 stars not great
Reviewed in the United States on February 5, 2022
Color: Navy BlueStyle: 21-inchPattern Name: SuitcaseVerified Purchase
handle was wobbly and generally not sturdy. Did not wheel as well as my other suitcases that are name brands. You get what you pay for. I returned it and bought a more expensive, but sturdier carry on.
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Susan Cobert
3.0 out of 5 stars The quality is poor
Reviewed in the United States on November 19, 2021
Color: Navy BlueStyle: 21-inchPattern Name: SuitcaseVerified Purchase
The quality is poor. I purchases because I always felt Amazon makes a good product. Not agreeing to that anymore the handle is very wobbly and not sturdy to carry carry
One person found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Doug Pierotti
3.0 out of 5 stars Broke twice
Reviewed in the United States on April 27, 2022
Color: Navy BlueStyle: 21-inchPattern Name: SuitcaseVerified Purchase
Unfortunately, two wheels on my first suitcase broke off after extended use and although it took a few months i was shipped a replacement. However, the second suitcase also developed problems (handle is permanently stuck in the down position) after considerable less use and can now only be used by carrying with strap or bending over to wheel it around.
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


DaveIndy
3.0 out of 5 stars Good - Not Great; A Bit Small - Very Light
Reviewed in the United States on January 19, 2019
Color: Navy BlueStyle: 21-inchPattern Name: SuitcaseVerified Purchase
Overall, this is OK. But - I went out and purchased a better quality bag a week later. This bag is smaller than the Samsonite carry on cases - so if it is more than just an overnight or two, invest a little more. I use this bag -but - less frequently. It is an acceptable purchase - but unlike most Amazon products, I would not buy this again.
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Mary
3.0 out of 5 stars Only 16 inches of useable space
Reviewed in the United States on January 10, 2020
Color: Navy BlueStyle: 21-inchPattern Name: SuitcaseVerified Purchase
This item states it is 21 inch suitcase. The quality was good, the wheels were spinners but the suitcase only measured 16 inches of usable space. The wheel took up the additional 5 inches. I have purchased other 21 inch suitcases. They have all had 21 inches of useable space with additional inches for the wheels. I have returned this item and have received a refund. This is a good suitcase if you are looking for a 16 inch suitcase.
One person found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Lacker
3.0 out of 5 stars Weekend only bag
Reviewed in the United States on July 3, 2021
Color: BlackStyle: 18.5-inchPattern Name: SuitcaseVerified Purchase
It was small, but managed to stuff it with 4 days ONLY worth of clothes. On my trip I had to reconsider buying a T-shirt from my vacation as it would have been impossible to add another thing to it
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Amazon Customer
3.0 out of 5 stars It's tiny....but it's okay
Reviewed in the United States on May 7, 2019
Color: Navy BlueStyle: 21-inchPattern Name: SuitcaseVerified Purchase
So I have a love/hate relationship with this bag. I love that it is so easy to fit in an overhead bin, but it is small. If I have to travel for more than 4 days, it is really tough to get everything to fit.
After 6 months of travel, the front zipper broke. It's not the end of the world, but it still kinda sucks
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Joan
3.0 out of 5 stars Too small
Reviewed in the United States on November 9, 2018
Color: Navy BlueStyle: 21-inchPattern Name: SuitcaseVerified Purchase
A decent bag but a bit too small.
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


  • ←Previous page
  • Next page→

Questions? Get fast answers from reviewers

Ask
Please make sure that you are posting in the form of a question.
Please enter a question.
See all 88 answered questions

Need customer service? Click here
‹ See all details for Amazon Basics Softside Carry-On Spinner Luggage Suitcase - 21 Inch,...

Your recently viewed items and featured recommendations
›
View or edit your browsing history
After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in.

Back to top
Get to Know Us
  • Careers
  • Blog
  • About Amazon
  • Sustainability
  • Press Center
  • Investor Relations
  • Amazon Devices
  • Amazon Science
Make Money with Us
  • Sell products on Amazon
  • Sell apps on Amazon
  • Become an Affiliate
  • Become a Delivery Driver
  • Start a package delivery business
  • Advertise Your Products
  • Self-Publish with Us
  • Host an Amazon Hub
  • ›See More Ways to Make Money
Amazon Payment Products
  • Amazon Rewards Visa Signature Cards
  • Amazon Store Card
  • Amazon Secured Card
  • Amazon Business Card
  • Shop with Points
  • Credit Card Marketplace
  • Reload Your Balance
  • Amazon Currency Converter
Let Us Help You
  • Amazon and COVID-19
  • Your Account
  • Your Orders
  • Shipping Rates & Policies
  • Amazon Prime
  • Returns & Replacements
  • Manage Your Content and Devices
  • Amazon Assistant
  • Help
EnglishChoose a language for shopping.
United StatesChoose a country/region for shopping.
Amazon Music
Stream millions
of songs
Amazon Advertising
Find, attract, and
engage customers
Amazon Drive
Cloud storage
from Amazon
6pm
Score deals
on fashion brands
AbeBooks
Books, art
& collectibles
ACX
Audiobook Publishing
Made Easy
Alexa
Actionable Analytics
for the Web
 
Sell on Amazon
Start a Selling Account
Amazon Business
Everything For
Your Business
Amazon Fresh
Groceries & More
Right To Your Door
AmazonGlobal
Ship Orders
Internationally
Home Services
Experienced Pros
Happiness Guarantee
Amazon Ignite
Sell your original
Digital Educational
Resources
Amazon Web Services
Scalable Cloud
Computing Services
 
Audible
Listen to Books & Original
Audio Performances
Book Depository
Books With Free
Delivery Worldwide
Box Office Mojo
Find Movie
Box Office Data
ComiXology
Thousands of
Digital Comics
DPReview
Digital
Photography
Fabric
Sewing, Quilting
& Knitting
Goodreads
Book reviews
& recommendations
 
IMDb
Movies, TV
& Celebrities
IMDbPro
Get Info Entertainment
Professionals Need
Kindle Direct Publishing
Indie Digital & Print Publishing
Made Easy
Amazon Photos
Unlimited Photo Storage
Free With Prime
Prime Video Direct
Video Distribution
Made Easy
Shopbop
Designer
Fashion Brands
Amazon Warehouse
Great Deals on
Quality Used Products
 
Whole Foods Market
America’s Healthiest
Grocery Store
Woot!
Deals and
Shenanigans
Zappos
Shoes &
Clothing
Ring
Smart Home
Security Systems
eero WiFi
Stream 4K Video
in Every Room
Blink
Smart Security
for Every Home
Neighbors App
Real-Time Crime
& Safety Alerts
 
    Amazon Subscription Boxes
Top subscription boxes – right to your door
PillPack
Pharmacy Simplified
Amazon Renewed
Like-new products
you can trust
   
  • Conditions of Use
  • Privacy Notice
  • Interest-Based Ads
© 1996-2022, Amazon.com, Inc. or its affiliates