To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.
Love the echo and dot, Fire TV was great when it worked. My first Fire stick just stopped working, so I ordered this bundle during Prime Days... next morning it's back in my "saved for later" items at the normal price. All the other items I ordered along with them were shipped. Customer service refused to honor the sale and fix the issue (although, to their credit, they did offer $30 off). Very frustrating and disappointing. I very specifically waited for the special, got the order in on time and got screwed.