Top positive review
When Corporate IT comes... a big company perspective
Reviewed in the United States on May 16, 2018
I work for a company with about 26K employees, where infrastructure is pretty locked down but we realize that "digital is coming" and that we have to be more flexible. My review is really for the corporate IT department trying to figure out what the heck this thing is, is it a security risk, and where do we go from here.
First, we wanted to know that this can be used in fully stand alone mode-- USB only-- as a webcam. It can. Internet is not absolutely required, it does work with Pixelbook and Chromebooks, it does work with Windows 10 with no additional manual driver loads required.
IT does do what it claims, scanning the room, identifying humans, making them the center of the video when they are speaking as you would expect from a very large, very expensive video conferencing system. The video quality was "good" but I wouldn't call it exceptional.
Next: Firmware updates. Yes it does require some kind of wifi based internet connection and a smart phone app to initiate firmware updates. At this point we have users using their smart phone as a mobile hotspot to manage firmware updates. We don't allow unauthenticated devices without MDM on our wireless network today, so this was the most logical short term workaround.
Next: Can it be secured? Not really. I thought it was running Android, haven't been able to confirm what OS is on it.
Finally: The Registration: This is probably the part that, at first was the most concerning from a corporate IT perspective. It has its own cloud based utilization/ status/ statistics gathering program that allows anyone with a corporate email address who registers a unit to see all of the other units in the environment. I discovered that we had two other units registered. In reality a person could register the unit on a personal email account and we'd never know about it, etc. This is the murky part that we haven't fully settled in on.
As of now the units are still allowed for use and we haven't made any clear conclusions on starting up an IoT type dedicated SSID, though this is not the only product driving that kind of decision it's certainly one of them.
The device does accomplish it's goal of making a remote worker feel more part of the team and for that, there were few to no other prefect alternatives.