Top critical review
Beware of new packaging!!
Reviewed in the United States on September 2, 2014
This is my favorite of the many k-cups and I've been drinking it for a few years. My last order had new packaging for the k-cups, which I didn't give a second thought to. Well, beware!! This packaging is very inferior to the previous well-tried packaging. I just started the first box of the newly packaged k-cups last week and at least five of the dozen I've used have come unsealed half-way around the edge when the k-cup is pierced at the start of brewing. This makes for a huge mess during the brew process in which the coffee grounds overflow the k-cup, grinds falling in your coffee cup and clogging the flow of the brew, causing you to throw the coffee away, rinse the cup and also remove the k-cup holder from the brewer, rinse the grinds and clean out the mechanism that cannot be taken apart from the brewer itself. UGH......not fun the first thing in the morning when you're desperately trying to get that first cup of joe. So it's a big waste and a big mess. I have to figure out the proper place to complain because something has to be done. Naturally, the first time I thought it was just a fluke, now I know it certainly is NOT. Where is their quality control?