Top positive review
Karen has come full circle to the real goal of business.
Reviewed in the United States on December 28, 2019
I have to thank Ms Martin for writing this book. My highlighter is almost dry after marking up all of the great info inside. Karen has obviously progressed even further on her path as a consultant and writer. Her insight is on point and now reflects that of a late stage Deming, when he realized that clarity and process are the DUTY of a company, and it translates to every employee and their success. She finally grasps the truth about WHY initiatives and companies fail. Epic business book and good chicken soup for the lost souls currently trying in vain to run US corporations competitively. Give this book as a gift to your CEO. It should be mandatory reading for every MBA student who intends to lead. Leadership can be inate or learned... but unless you are a 40+yr old lifetime learner or consultant for 20 yrs... you will need to hear what Karen has to say.
If managers read this book like the Bible, the US would increase GDP 5% tomorrow.
Thank you for this dose of sanity.