Top critical review
Failed to maintain a consistent internet connection.
Reviewed in the United States on September 8, 2018
I generally don't write reviews. I am mostly happy with the product I receive, which is what I expect to happen. But when I have a problem, I report it. This router failed to live up to it's promises. After configured, which was easy, the router failed to maintain a consistent internet connection. At first, I would get the promised 200+ mps from Spectrum in the 5G wireless connection but after a couple of hours the speed coming out of the router in both the wired and wireless connections would drop. At first I would notice that I would get buffering in YouTube TV or Amazon prime and eventually I was forced to reboot to get any internet connection to work. I tested this scenario many times. Several times I swapped back in the old TP-Link router I had, to see if I had a router problem or a Spectrum problem and each time the old router was hooked up, I had no problem after two days of use. Therefore, I conclude that the new router is defective and I am returning it. I am replacing it with the NETGEAR R6700 Nighthawk AC1750 which admittedly costs a little more but hopefully will come 100% ready to work out-of-the-box.
I would like to point out that I tried to apply the latest firmware to the new TP-Link router but I could not figure out how to apply a new version to this router. I don't believe TP-Link provides an easy way to update the router software.