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I ordered one of this and after 10 days of wasting time with online support plus 2 replacement sticks and 2 replacement remotes they still can't figure out how to make it work. First was the stick not setting the right display resolution, now 2 remotes don't pair with the new stick....wont ever order anything that says "refurbished" from Amazon.
I only purchased this because I needed to cast the screen of my exercise bike to the TV. I currently have a Fire TV which does not support casting. When I received this item, and tried it, there was a menu selection for Screen Mirroring. I thought "Great", however neither my bike or my phone could see the Fire TV stick. Calling support, they stated that even though the menu item was there, it did not support mirroring. Additional internet searching confirmed that it basically works with other amazon devices, but has problems with Android and Microsoft devices. Decided to return it. If you don't need mirroring, it is a great device and I would give it 5 stars.
The last 6 sticks I have bought have taken forever to pair. I've tried holding home button for 10 second,. replacing the batteries. The only semi reliable way to get them to pair is to left, the three horizontal lines and back button all at once for 8 seconds, then release and wait about 10 -15 seconds and it should pair. I've bought hundreds of sticks and these refurbished ones are the only ones I've had a problem with. Once they pair they are great. Nice speed boost over last gen model.
+ Still solid performance for a streaming device + Proper audio-passthrough + Great image quality* + New and improved Bluetooth Remote + AI Upscaling of lower resolution content + Can work as a Plex Server (Pro Model) + Excellent support and upgrades from Nvidia + HDR10 and now Dolby Vision support
- Color profile for video output currently broken (again) - Limited TV model support for new remote - Remote design not very ergonomic - AI Upscaling delivers mixed results - No built-in IR receiver - No improvement in performance - IR commands with 3rd party receiver don't work as well - Too Expensive - Older models are a better buy
I've got two Nvidia Shield TV 2015's since they were released years ago and I love them. I highly recommend them to any AV enthusiast who wants or needs the best streaming box. It's able to pass proper uncompressed audio and video to high-end receivers that no other streamer device can do. At least not correctly.
After the minor downgrade with the 2017 model, I was looking forward to an "upgrade" with the 2019 version. However, after a weekend of playing with this device, it's getting returned. Here's why:
DESIGN & REMOTE
First, this is the Pro version, which is physically the same as the 2017 model. It's still lacking an IR receiver, despite an upgraded remote. Which I will start by saying is probably the best feature of the new model. It uses Bluetooth to communicate with the Shield and will send IR signals to compatible devices. It works with my Onkyo receiver so I can power on/off with a single button and adjust the volume. However, it is not compatible with my Optoma projector.
The remote is nicely backlit and has much more useful buttons than in the past. The "V" shape is quite awkward as it doesn't lay flat on a surface. What's wrong with a normal remote form factor?
IR RECEIVER (3rd party)
Since Nvidia refuses to include a basic IR receiver, I did purchase a generic USB IR receiver which other users reported worked fine with the previous generation Shield TV's. However, there seems to be some changes with the 2019 version. The "back" button command won't exit out of some apps. You have to use the remote to do that or hit the home button.
And it doesn't accept dedicated power off/on commands. You'll have to change your Harmony remote to use the power toggle command instead. It works, but it's less ideal.
NVidia seriously needs to consider bringing back the built-in IR receiver. At least for the "high-end" PRO model. Especially when the included remote only works with a handful of TV's.
This thing keeps failing to maintain its registration with my Dish Anywhere account. It's a real pain to have to get a registration code, boot my computer, login to Dish, get to the "Register a new device" page and enter the code to re-register, just so I can watch a little TV. On top of that, every time I try to use the voice control feature, the whoe Fire Stick reboots. IOW, the voice control feature is completely non-functional. This would be a cool little device, if it worked right, but... it's more of a frustration than an entertaining device.
I love the menu system and the remote as well as the integration with my projector. Unfortunately the image quality of the basic fire stick is extremely pixelated for text and video. I've compared side by side with the same videos when played from my ps4, and the image quality there is much better. Based on how great the stick is otherwise, I am tempted to try the 4k version to see if that helps.
The device overheats and reboots itself. Even before it can finish firmware updates. All I really wanted was another full sized first generation FireTV box for another room. That one had no problems and is fantastic. But that version does not seem to be available anymore.
Make sure you don't get the refurbished version by mistake like I did. The few dollars you save on a it does not seem to be worth the trouble. Otherwise, the FireTv option is great, still love it on my original box.
I only had my firestick about a week and it already had to be replaced. Main issue is that it would power off randomly and than decide not to turn on for hours at a time. When it does work the volume bounces.. preview screen the volume would sound normal but than the actual movie would have to be turned up full blast to hear sound and some movies will start with no audio at all 🤷 using the voice command on the remote resulted in freezing the firestick or powering off all together.
I only paid $15 with a Amazon credit and coupon if I would have paid full price I would be more upset at this purchase, we'll see how the replacement works.
I don't really like the cord that has to power the stick. Wireless or powered by tv would be a little better looking.
Disappointed but it's better than nothing for what I paid. But I'd probably suggest not going with the refurbished maybe there's less issues.
It's fine if you don't want to hop around channels or apps regularly, but ask it to switch programming as if it was a cable box you'll be disappointed... it feels underpowered for anything remotely demanding. Some apps won't register (still have a cable provider subscription) for full viewing unlock. Occasionally will crash, have a long pause, or be non-responsive. On the bright side, there's plenty of frustration to go around if that's your thing. ;) Maybe it'll be better in a couple more generations? Hoping so, good luck in the meantime.
I bought this because I travel a lot for work and I wanted something I could plug into the hotel tvs. Unfortunately, the screen size is too big for every single tv I hook it up to and there is no option to manually adjust it (like the Fire TV which does allow you to adjust it). This means that a few inches of display is cut off around all 4 edges of the screen. When I called to complain they simply told me that you should be making the adjustment on the tv instead of on the device. Most hotel tvs, at least, do not allow for that modification unfortunately.