Top critical review
Fandango & FandangoNOW are BULLS**T "companies"
Reviewed in the United States on December 17, 2018
I wish I could give no stars. Every UHD movie I've bought through FandangoNOW has messed up with sound and customer service has never been helpful. Luckily they transfer to my Vudu account, so I can watch them there.
Fandango is worst; their customer service took 10 days to respond to me, and when I wasn't happy with their response and asked again that they fix their mistake, I have yet to be answered at all. That was 13 days ago.
They aren't giving me the VIP points for two movies I purchased in NOvember because they said they weren't active. That's not true because I distinctly remember seeing "You will earn VIP points with this purchase." Otherwise I wouldn't have done it because both times I was seeing movies that had been out for awhile and therefore did not need to be purchased in advance. I was ONLY doing it to earn my points, so I would have noticed if I wasn't.
They just lie and do whatever they want.