Top positive review
The outside isn't durable at all. ***Upgraded from 3 stars
Reviewed in the United States on January 26, 2020
We purchased the luggage set for an upcoming flight. The luggage was delivered on schedule. We only needed the largest suitcase for this trip, but figured we would get the set for future trips. I was leery of buying hard shell luggage knowing how the baggage handlers can treat the luggage, but it had several good reviews, so we figured it had been “handler tested”. Unfortunately, when we arrived at our destination, we noticed there was slight crack on one of the corners. After the return flight, the crack had increased in size and I don’t trust my belongings surviving in this piece of luggage.
Update: Coollife called me after this review and offered to send a replacement luggage. Only time will tell if this piece stands up to the "baggage handler test", but I appreciate a company that stands by their products and makes things right. Upgrading to 5 stars *****