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  • Echo Dot (3rd Gen, 2018 release) - Smart speaker with Alexa - Charcoal
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Customer reviews

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Echo Dot (3rd Gen, 2018 release) - Smart speaker with Alexa - Charcoal

Echo Dot (3rd Gen, 2018 release) - Smart speaker with Alexa - Charcoal

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Top positive review

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Sherry
5.0 out of 5 starsThe Dot is a Sleep Machine
Reviewed in the United States on November 25, 2020
I tell Alexia to play ocean sounds when I go to bed at night and sleep soundly until morning. I wouldn't want to be without it. I plan to get another one for my husband's Nursing Home room to help him sleep. I especially like Thunder Storms at night. It reminds me that I always slept well when there was a thunderstorm. The sounds are perfect to imagine that I really am curled up with my husband safe inside while the storm goes on outside.
I ask the Alexa Dot for these sounds anytime I want to drift off. If you don't like Thunderstorms there are other sounds. One is called Ocean Sounds that is so soothing I can fall asleep to it too.
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1,011 people found this helpful

Top critical review

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Mike Williams
1.0 out of 5 stars☆Read This - Before You Buy Any Alexa Device - Seriously ☆
Reviewed in the United States on August 4, 2020
I hate this little device from hell. I used to love it. I bought one for every room in my house, my office at work, and they were good. But now, despite Amazon's alleged spying, some genius at Amazon decided to allow this thing to wake you up all hours of the night with a loud obnoxious noise and a bright yellow light. It will say you have a notification. Oh good, it must be a really good reason for Amazon to notify me of something mid sleep at 2 am on a Tuesday you ponder so you wake up the rest of the house by saying Alexa play notifications. Here's the best part, this little Alien Intelligence Robot without feet from hell will say Please rate the pair of shorts your wife bought last week, we need your review. Well I sure do love reviews, but at 2 am after being woken up to leave one, sadly I don't give a flying poopsicle about the shorts and a bug 1 star rating is all the revenge I can muster. This has been going on for weeks now. And it's enough to drive you mad because, you will contemplate unplugging the dirty little money siphon and cutting your losses, but you'll give the demon one more chance and she will allow you to sleep for a length of time in which you will forgive her treachery but then Boom, like a theif in the night a Hurricane will be boiling out in the Atlantic and this little weather girl from hell will want to notify you of the eminent doom 3 days ahead when the storm will be in your state. You will think how nice it is for all of the warnings you have heard thus far in social media,, television, and every news outlet in existence to be repeated to you as you climb into bed, but it gets even better. As soon as you listen to this golden nugget of doomsday propaganda and ponder how it is that you will sleep now because 3 days may not be enough time to dig a deep enough hole to hide from impending doom, she lights up again, oh my maybe flying dragons are headed this way, I better play the new notification, when your wife wakes up and says stop she has been doing that all evening, they literally keep changing the time of the storm by maybe an hour this way or that. Well by all means, the information could save one of our spoiled lives and we wouldn't want anyone to not know at which precise moment the raindrops will occur, but I do miss life before the artificial noises and alerts, bright yellow lights and bad news desserts. You may say that this is a growing pain with Alexa and AI technology kinks in the programming. I say with the amount of money I have poured into this monopolistic conglomerate, I should at least expect a decent night's sleep in return. You may say in page 74 paragraph D of the updated and revised owner's pamphlet there is a way to turn this "Feature" off, I welcome that comment but feel the need to say that I am not looking to become even slightly better educated on the device, I simply bought it to use as a voice controlled radio, this extra bologna does not appeal to me and has made me regret this purchase and every other from the brown box hq who secretly reads my mind, except when it comes to allowing me sleep, although kudos for recommending the sleep sounds, but it rarely works. We just need to be mindful of the 6 hours that most people like to not be disturbed. I regret selling my Amazon stock at 2400 and I regret purchasing all of these Alexa devices, and don't get me started on teenagers and Alexa devices, the combo that don't mix. They always, always, always leave the device at top volume, so when you walk into the bathroom at dawn and whisper Alexa what time is it, you then need to set an appointment for a blown eardrum and apologize to everyone for waking them up while the teen sleeps soundly through it all. Congratulations Amazon, you have destroyed my sanity. Weird goal but excellent execution.
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From the United States

Gidget Girl
3.0 out of 5 stars Alexa has become an annoying sales tool
Reviewed in the United States on August 10, 2021
Verified Purchase
Overall, I like this product. I have many Echos and have bought many more as gifts. I'm not going to talk about all her qualities because everyone else has that covered.
Here's my problem. I use this one mainly as an alarm clock and sleep noise machine. Alexa used to work flawlessly for this, but she has become increasingly annoying with attempts to upgrade my services. The sound randomly shuts off in the middle of the night. So first problem is that I have to speak out loud, waking my husband, to get her going again. THEN to make matters so much worse, she launches into a sales pitch. Saying "stop" doesn't work. She just keep pitching that upgrade. Sometimes she promises to only make that offer to you one more time, but she lies like a cheap rug. So, in the middle of the night, there I am arguing with Alexa. by the time she starts making ocean sounds again, I'm angry and can't get back to sleep. I guess I'll have to buy an actual sound machine and have two things on my nightstand instead of one. UGH!
21 people found this helpful
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Yanjing Li
3.0 out of 5 stars Cumbersome to use
Reviewed in the United States on January 7, 2021
Verified Purchase
Ok, I honestly love Amazon and 3 stars would normally be a little harsh for such an inexpensive product that has such impressive capabilities, but this is one of Amazon’s premier products and it has some infuriatingly annoying issues that I can hardly even believe. And you cannot get an answer for resolving half the issues you ask about online or the answers are outdated/wrong.

Turning volume up and down is laughable for a “hands-free” device. There are basically only two options:
1. “turn up/down” and it alters the volume so little you basically can’t even hear the difference, so you have to tell it to do so 4 times before it makes a noticeable difference (if you own an echo, you will know that this is time-consuming as there is a wait time between each command).
2. “Turn way up/down” (or some other magnitude modifying word) and it changes it by like 85%
3. There is apparently no 3rd option. The 3rd option should be to turn it up/down 25% (or fill in blank), but I have tried this with every thinkable percentage and it clearly doesn’t factor in whatever percentage I tell it. I mean like come on! This should be so basic for a solve-all device that is supposed to be hands-free.

Ring Doorbell connection: if you set this up with your Ring doorbell, or similar product, you cannot set a separate volume for it (I’ve tried). So we have had probably 20 occasions in just a couple months where the doorbell was rung and we didn’t even hear it because we had previously turned the volume down to ~20% for listening to background music.

Changing rooms. This is more just an example of many smaller nuisances, however this one was infuriating. Someone got us a new 3rd generation echo dot for Christmas, so we wanted to move our old 2nd generation to a different room and relabel it on the app, and put the new one in it’s place. The information online for how to do this was next to nothing, and what little there was was outdated. And I kept getting all these links for changing location (address) when I was searching for how to change rooms. I finally just factory reset it and set it up all over again, but this time in a different room. Also annoying.

Im not going to list every single issue, but there are a lot of other things that should totally be intuitive and easy, but they aren’t, or just as likely they are impossible, but you just don’t know it until you’ve tried it ten times. I and I have no idea why this is the case. I love Amazon, and overall the Echo Dot has been a fantastic addition to our home, but Amazon needs to step up their game. These are issues you would expect out of brand new tech made ten years ago.
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Yanjing Li
3.0 out of 5 stars Cumbersome to use
Reviewed in the United States on January 7, 2021
Ok, I honestly love Amazon and 3 stars would normally be a little harsh for such an inexpensive product that has such impressive capabilities, but this is one of Amazon’s premier products and it has some infuriatingly annoying issues that I can hardly even believe. And you cannot get an answer for resolving half the issues you ask about online or the answers are outdated/wrong.

Turning volume up and down is laughable for a “hands-free” device. There are basically only two options:
1. “turn up/down” and it alters the volume so little you basically can’t even hear the difference, so you have to tell it to do so 4 times before it makes a noticeable difference (if you own an echo, you will know that this is time-consuming as there is a wait time between each command).
2. “Turn way up/down” (or some other magnitude modifying word) and it changes it by like 85%
3. There is apparently no 3rd option. The 3rd option should be to turn it up/down 25% (or fill in blank), but I have tried this with every thinkable percentage and it clearly doesn’t factor in whatever percentage I tell it. I mean like come on! This should be so basic for a solve-all device that is supposed to be hands-free.

Ring Doorbell connection: if you set this up with your Ring doorbell, or similar product, you cannot set a separate volume for it (I’ve tried). So we have had probably 20 occasions in just a couple months where the doorbell was rung and we didn’t even hear it because we had previously turned the volume down to ~20% for listening to background music.

Changing rooms. This is more just an example of many smaller nuisances, however this one was infuriating. Someone got us a new 3rd generation echo dot for Christmas, so we wanted to move our old 2nd generation to a different room and relabel it on the app, and put the new one in it’s place. The information online for how to do this was next to nothing, and what little there was was outdated. And I kept getting all these links for changing location (address) when I was searching for how to change rooms. I finally just factory reset it and set it up all over again, but this time in a different room. Also annoying.

Im not going to list every single issue, but there are a lot of other things that should totally be intuitive and easy, but they aren’t, or just as likely they are impossible, but you just don’t know it until you’ve tried it ten times. I and I have no idea why this is the case. I love Amazon, and overall the Echo Dot has been a fantastic addition to our home, but Amazon needs to step up their game. These are issues you would expect out of brand new tech made ten years ago.
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Shockster
3.0 out of 5 stars Echo Dot in my Alexa/Ring "echosystem" - mostly notes on sound quality
Reviewed in the United States on November 23, 2019
Verified Purchase
I got this with a Ring Alarm bundle or I would never have bought it. But, I was curious to jump into the Alexa "echosystem."

My journey started with looking for an alarm system as I live alone and occasionally travel for extended periods of time. I chose the Ring system partly because of my perceived better integration with Alexa (since Amazon did buy Ring, afterall).

Current Amazon/Ring setup:
Ring basic alarm kit
Ring spotlight battery cam
Ring Doorbell 2
Echo Dot (3rd gen)
Echo Show 5
Fire Tablet 7 (2019)
Fire TV 4K (the short box version that was first to offer 4K, whatever generation that is)

Pending additions:
Ring Peephole cam (prob swapping out the Doorbell 2)
Echo Flex

Have my eye on:
Echo (3rd gen) or Echo Plus
Echo subwoofer
Echo Studio
Fire TV Cube (2019)

As an Alexa point, the Dot does its job. The mic works and Alexa talks through the speaker.

The sound quality is terrible for music. Compared to the Show 5, the Dot is slightly better balanced. The highs sound more tinny on the Show 5, and, while there is ever-so-slightly more bass, the Show 5 is ever-so-slightly more muddy than the Dot. In comparison to a JBL Flip 4 or UE Boom 2, the sound of both the Show 5 and Dot is inferior--and that's saying something because I'm quite disappointed with both the Flip and Boom in regards to price/sound quality (I recommend going with a B+O, Klipsch, Bose, etc. if you are looking for better sound in a similar size package--or maybe the UE Megaboom series in a size larger.).

The Dot and Show 5 can be added to multiroom music groups through Alexa. This could be of value if one were to connect them to external speakers via the 3.5mm audio out jack on either device. I intend to do just that with an Echo Flex I have on order.

If there were some equalization controls, these could be useful for softer, dispersed through-the-house music, but Amazon/Alexa don't seem to offer such features. That specifically is disappointing when using Amazon Music on my phone bluetoothed to my JBL Flip 4s because when I use Apple Music (which includes some equalizer controls), the JBL Flip 4s become somewhat bearable to listen to.

I didn't realize how much I would like having a clock, and for that feature the Show 5 is nice. I haven't had a clock in my house except for the stove and microwave in years. For that feature alone though, I'd like to see the Echo Dot Clock come in charcoal or grey, which I would buy over the non-clock Dot.

If you are looking for a device for listening to music without additional external speakers, I'd skip the Dot altogether, opting instead for one of the larger Amazon-branded Alexa devices or a reputable speaker brand device that has integrated Alexa functionality. With external speakers, you have a lot of options amongst the Echo devices, and the Dot could be a contender (cheaper with a deal or bundle maybe?) vs the Input, Flex, or Show devices.
22 people found this helpful
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Miguel Flores
3.0 out of 5 stars Alright at its price range 😑
Reviewed in the United States on April 26, 2021
Verified Purchase
The Good: It completes all of the basic tasks as intended.
The integration is clever and user-friendly, but it isn't without flaws.
With such a small unit, the audio quality is excellent.
The voice recognition is also excellent. (To say the least, it's appreciation of my poorly pronounced Spanish sir-names (Music Artists) is amusing.)
Small Footprint is small enough to fit almost anywhere without being obtrusive.

The Bad: It lacks an internal memory function that allows it to remember and repeat information it has just delivered or performed - you can't ask it to repeat what it has just said. (This shocked me, and I believe it is a significant flaw that should be addressed in future releases.)
It doesn't appear to have any logic circuitry, instead relying on a massive database of references and some basic cross-referencing to find and retrieve data with the Alexa integration. It does a decent job most of the time, but with smarter programming, it could be much better.
A computer that isn't really intelligent. She's more of a junior librarian/assistant than an AI system of any magnitude. The sound quality could also use some improvement!
Overview - a useful tool for mundane tasks such as timers, alarms, and reminders, as well as for fast fact checks (dates, history, latest news about a given person or subject). Notifies you when Amazon deliveries arrive at your door. For others, this could be the coolest thing ever for the house, as it can be used in conjunction with other smart devices to create a 'Smart Home.'
But, in my opinion, this device isn't particularly intelligent - merely an adequate tool for performing routine tasks. It's used in this way, and the degree of complexity isn't quite as high as it should be. In my view, the technology is underwhelming.
Customer image
Miguel Flores
3.0 out of 5 stars Alright at its price range 😑
Reviewed in the United States on April 26, 2021
The Good: It completes all of the basic tasks as intended.
The integration is clever and user-friendly, but it isn't without flaws.
With such a small unit, the audio quality is excellent.
The voice recognition is also excellent. (To say the least, it's appreciation of my poorly pronounced Spanish sir-names (Music Artists) is amusing.)
Small Footprint is small enough to fit almost anywhere without being obtrusive.

The Bad: It lacks an internal memory function that allows it to remember and repeat information it has just delivered or performed - you can't ask it to repeat what it has just said. (This shocked me, and I believe it is a significant flaw that should be addressed in future releases.)
It doesn't appear to have any logic circuitry, instead relying on a massive database of references and some basic cross-referencing to find and retrieve data with the Alexa integration. It does a decent job most of the time, but with smarter programming, it could be much better.
A computer that isn't really intelligent. She's more of a junior librarian/assistant than an AI system of any magnitude. The sound quality could also use some improvement!
Overview - a useful tool for mundane tasks such as timers, alarms, and reminders, as well as for fast fact checks (dates, history, latest news about a given person or subject). Notifies you when Amazon deliveries arrive at your door. For others, this could be the coolest thing ever for the house, as it can be used in conjunction with other smart devices to create a 'Smart Home.'
But, in my opinion, this device isn't particularly intelligent - merely an adequate tool for performing routine tasks. It's used in this way, and the degree of complexity isn't quite as high as it should be. In my view, the technology is underwhelming.
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mommyhead
3.0 out of 5 stars Fun!
Reviewed in the United States on November 4, 2020
Verified Purchase
I just got my new Amazon Dot. I'm having fun learning all she can do and it's still to soon to really review it but I have very early on discovered a very big, disappointing flaw I have to vent about. I need to pick up my granddaughter at one time on Mon, Tues, Thurs & Fri and another time on Weds. Unless I missed something, there is no way to set an alarm/reminder/notification/routine or whatever to do that on the Dot???? It's either every weekday or individually. I guess once you got each one set up, it wouldn't be that big a deal but what about when her schedule changes, as it often does and you have to do it all over again. I'll bet there are others out there who have different schedules thruout the week that will find it a pain also. Or is my situation unique? Having to set up an individual repeating alarm (or whatever) for Mon, then another one for the same time Tues, then another one for the same time Thurs, then another one for the same time Fri and then still another different one for a different time on Weds is, ahem, less than ideal. And you can't even exclude weekends!
What were they thinking? For something as 'smart' as this device is supposed to be, this is a really stupid omission. Not everyone gets up at the same time everyday and we do have repeating schedules based on given days. So right now, all my Dot does is turn off/on lights. Which is cool, yes, but not as helpful as, say, a fully customizable alarm.
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MNN8TV
3.0 out of 5 stars I want to love it
Reviewed in the United States on March 3, 2021
Verified Purchase
My son bought this for me for Christmas. At first it seemed to work fine. I have terrible ringing in my ears and a little hard of hearing so she is hard to understand sometimes. I wish there was a way to adjust the pitch of her voice. I do like the sound of the speakers when playing music. I have reminders set which have worked awesome until today all the sudden they were all had just disappeared. I had to re add them. No clue what happened as my routines were still there. The routines that play music I have a lot of problems with play on my AMAZON PLAYLIST. The routine will either not start or it will cut off short of what was scheduled. This happens for all the music I have set which is 4 of them at various times of day. The routines set that are non music seem to work great like my smart plug. Although I want my volume set to 5 during the day (after playing night music at 2) and when set in the routine she does not do it. I really have a love hate relationship with her at this point as I have to manually start my songs majority of the time. When I verbally try to get her to play one of my playlists she gets it wrong most the time. I need my sleep music to be reliable due to severe insomnia issues and the music routines are just not reliable on my Alexa. Will go back to using my old boom box for my sleep music I guess.
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BeeBee
3.0 out of 5 stars Disappointed in Echo 3rd Generation Dot
Reviewed in the United States on December 8, 2019
Verified Purchase
I have an Echo Dot 1st Generation and a 2nd Generation Echo. I decided to update both Echo's and add to my household for more quality and help from Alexa. I had noticed that the speaker of 1st generation dot was starting to sound a bit off, like a cracked speaker, and Alexa wasn't responding as well as before (but she heard me better than this new one), hence the update of the dot. And the upgrade for the original Echo 2nd Generation was because of the Zigbee hub (I updated to Echo Plus 2nd Gen). That all being said...

The Echo 3rd Generation Dot in the kitchen doesn't hear me very well (the old one did a better job). Many times I will ask Alexa to add things to my shopping list and she gets it totally wrong or I hear the new Echo Plus 2nd Generation in the other room pick it up. Also if I tell her to set a timer in the kitchen, again many times she doesn't hear me or the other one will pick it up. I figure the reason the other Echo (in another room) hears me is because I am having to shout at Alexa to do what I am asking; set a 10 min timer, add eggs to the shopping list, ect. Very annoying!

Not to be all negative on the 3rd Generation, if I do play music on the Everywhere Group setting it isn't to bad sounding, but it is in my kitchen (my hub) and I need to be able to request to her to add things to the shopping list, set timers and she needs to be able to hear it correctly and not make me shout at her.

Lastly, the Echo Dot 3rd Generation sound quality (when she does hear you) is way off. I have tried repeatedly to bring up the sound quality (less base / muffled sound) for use in just the kitchen. The Echo Dot 3rd Generation is way to muffled sounding, and sadly this one is going somewhere in the household where it will be rarely used and I will bring the old one back out of retirement...at least I could understand the Echo 1st Generation more, with no muffled sound, and she heard me way better than the Echo 3rd Generation. I am disappointed in this Echo 3rd Gen Dot and glad it was on sale, per it wasn't worth the 50.00 original asking price. I do enjoy the Echo Plus 2nd Generation with the Zigbee Hub, but it is in a different room, and I do play music through it.
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Pepper Cooke
3.0 out of 5 stars Doesn’t last long
Reviewed in the United States on June 19, 2021
Verified Purchase
It did everything it said it would and I was amazed with how well it answered questions BUT.. I bought 3 of these and all three only lasted about a year until it started having major problems. The speaker got very static-y, when I would set a timer with it, I couldn’t add any more time to it but it wouldn’t tell me that. It would just ring at the initial timer amount set, so needless to say, I had a lot of uncooked meals. And, It wouldn’t understand a lot of my simple inquiries that I’d asked before with no problem. So if you don’t mind replacing it annually, then it’s a handy thing to have. The speaker on it is pretty weak though. It’s better if you can hook up an external speaker to it.
My least favorite thing about this Echo Dot is that the ideal volume for me doesn’t exist..ex: level 4 is too soft and level 5 is way too loud. Oh, and there’s too much bass in the voice and not enough treble so it’s hard to understand unless you’re right close to it. The microphone does have pretty good range though. Sorry that I didn’t measure how far, but I can’t do it now bcz they don’t work as well as they used to.
My favorite thing about it is that you can configure it in Settings to not shut down after it answers your question so you can keep talking to it. I like this bcz it’s habit for me to say thank you after somebody answers my question and when it turns off and I say thank you I’m talking to dead air so when it hangs around it actually says you’re welcome or other things that appreciate you.
Wow, am I needy!
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Nnamorji
3.0 out of 5 stars It works fine, but there are certain things that bug me that I might not get over
Reviewed in the United States on May 28, 2021
Verified Purchase
I purchased Alexa because I’ve heard numerous things about how great it is from friends and family and how it supposed to make life easier. I wasn’t disappointed, but I also won’t say my expectations were met. My biggest problems with Alexa is how often she turns on or interrupts when she was never called upon. I can be watching a movie or a YouTube video and she turns on and says something. A lot of times I’m alone and in my bed and that’s very scary, but that’s not the worst of it. Around 1:00PM Alexa randomly seems to start reading me the daily news and I’m soo confused.... I don’t remember ever setting up something like that. Once again I get scared easily and this doesn’t help. I also cannot stand the default voice of Alexa. You’d think that with the amount of money Amazon has that they would allow for you to pick from a wide variety of voices. Alexa sounds too monotone and robotic for my liking. She’s also a bit high pitched which can be annoying. It’ll be a great improvement if we can get different voices for Alexa! Lastly, I’m also troubled by the amount of privacy concerns I have read and seen about Alexa. It’s always on the back of my mind, and it doesn’t help when I’m sleeping and I happen to wake up and see a yellow or blue ring around Alexa. I can’t help but think what it’s doing. I’ll have to go and check my history. I’m someone whose very interested in technology, I’m always looking to try out new tech, and while I’m glad I tried out Alexa, I can also just as easily live without it.
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Pictureman
3.0 out of 5 stars Purchased for Blink system which was junk so did not use
Reviewed in the United States on March 15, 2022
Verified Purchase
I purchased multiple Blink items overall review-
A real security system gives you at least 4 zones that can be adjusted and armed separately. It has an audible alarm, it may also have a cell phone connection. I have owned several such systems and had good service from them.
Blink has none of these qualities.
You can have "zones" but each will cost you $35 to $40 for a sync module so, 4 zones min $140 and you have nothing else. The cameras are not real motion detectors, as illumination does not set off motion detector like the blink cameras and doorbell do; hence multiple false alarms. If you use lights on timers in the room with blink cameras they false alert each time a light turns on or off. Light control is a big part of security. Blink IR is very poor by today's standards.
The Blink door bell has a sensitivity adjustment, but set to lowest setting it still alerts when a car goes down the street. It is 80' from my Blink doorbell to the edge of the road and it false alerts every time a vehicle goes in either direction.
r I have mine on battery; you can hard wire it in place of your existing doorbell). Amazingly it alerts to cars but not to Amazon delivery people right in front of it. Yes it recorded 9 cars today (I live in a Cul-de-sac or I would have smashed the doorbell by now) but not the ghost that placed my Amazon package on the porch right in front of it.
The Mini Cameras alert every time a light is turned on or off, but sometimes doesn't when I walk by.
To use local storage instead of cloud you have to have at least one Sync module and an SD card. So if you have four zones as above example you add $10 to $20 per SD for each module which adds another $40 to $80 to your cost. Now all of your "security recordings" are on 4 different devices and totally separate. Does this sound like a security problem?
The outdoor cameras are all three still in the box so I cannot tell what problems they will add. Too disappointed with Blink so far to waste time adding to my disappointment.
The Echo Dot and Echo Show which Amazon recommended to go with the blink system are also still in the box so no info on problems they might have.
I purchased all of this prior to Christmas in order to update and improve my 8 to 10 year old small security system. I do not use the Cloud for any security purpose so local storage was a must. Due to life in general, I did not have time to open and set everything up. When I finally got around to it, I became aware that the Mini's would work, but I had to purchase a Sync module to have local storage. Later found out that local only transfers videos to SD once a day and will NOT record Live View (yeah this is a security system LOL). You may notice that Blink does not tell you a lot of this in their description. For way less money I could have purchased a legitimate, real security system with 4, 6 or 8 zones and cameras with wifi and had something that I would trust and not hate. A friend suggested that I sell Blink on Craigslist. I told him the Blink system is bad: I would feel like a criminal asking money for it. It would make a good baby monitor using the Mini cameras, I guess.
Amazon refuses to stand behind the Blink system since it is past their return date. I spoke with customer service and she transferred me to someone else for assistance with the Blink and they just hung up on me when I told them it was totally unsatisfactory.
Buyer Beware. Just because Blink is owned by Amazon does not mean you will be pleased or they will stand behind it.
I bought it, I didn't use it before return date so my fault for not doing my research. Now cut my loss and go to Costco and purchase a real functional security system.
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