Top critical review
I gave you my heart and you had to burn me
Reviewed in the United States on September 1, 2020
TLDR: Performance of the dock degrades over time due to over heating resulting in both monitors glitching as well as erratic performance of the usb port. I had to cool it with a 120 mm fan, made by Corsair actually hahaha, to get the dock to stop glitching.
Like it or not we live in a dongle world. A lot of us out there use Apple products. One way of looking at this is that Apple has abdicated all responsibility for designing a diverse set of ports for their laptops. No more trying to divine how many of this kind of port or that. We just get usb type c connectors that support thunderbolt and usb. But this means that you and me need to now find ourselves high quality docks and hubs that give us enough ports.
I had originally given this dock a 5 star review. The reason being is that El Gato made a product that did what it claimed to do. You can plug in two monitors, ethernet, and usb and it all works. This is significant because the market is saturated, SATURATED, with garbage that claims to all this but for a fraction of the cost. How much time have you wasted on garbage peripherals? Not much good for you move along. A lot? Pull up a pew and let's cry on each other's shoulders, or complain socially distantly together.
I changed my review to 1 star because the dock overheats when used everyday for 10-12 hours. As the dock heats up my wireless mouse would begin to behave erratically. I switched to a wired mouse to deal with this. As the dock gets even hotter my external monitors begin glitch at random intervals, goes blank clown barf of colors on the screen, and then comes back. Using discrete usb-c to hdmi dongles confirmed that the monitors were fine, but yeah now two of the four ports are for monitors, now throw in charging, mouse, external webcam, usb audio, and ethernet yeah not enough ports. I gotta go buy some property in dongle town.
So I think this dock is great for the road worrier that needs to setup shop for a short period of time. Based on my experience this isn't an every day dock.