Amazon.com: Customer reviews: Original HP 916XL Black High-yield Ink Cartridge | Works with HP OfficeJet 8020 Series, HP OfficeJet Pro 8020, 8030 Series | Eligible for Instant Ink | 3YL66AN
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  • Original HP 916XL Black High-yield Ink Cartridge | Works with HP...
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Customer reviews

4.7 out of 5 stars
4.7 out of 5
1,361 global ratings
5 star
83%
4 star
11%
3 star
4%
2 star
1%
1 star
2%
Original HP 916XL Black High-yield Ink Cartridge | Works with HP OfficeJet 8020 Series, HP OfficeJet Pro 8020, 8030 Series | Eligible for Instant Ink | 3YL66AN

Original HP 916XL Black High-yield Ink Cartridge | Works with HP OfficeJet 8020 Series, HP OfficeJet Pro 8020, 8030 Series | Eligible for Instant Ink | 3YL66AN

byHP
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Top positive review

All positive reviews›
Andrea Bass
5.0 out of 5 starsGo for the 9/16 XL! 2 Times printing
Reviewed in the United States on September 22, 2019
We recently replaced our laser printer with this inkjet. I was impressed with the color quality. Much better than the last inkjet I had. We use a lot of ink with six people printing in our home and this 1500 page ink cartridge really makes a big difference!
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6 people found this helpful

Top critical review

All critical reviews›
Rick L. Collins
1.0 out of 5 starsDo Not Use This In Your HP OfficeJet Pro 8030 Series Printer
Reviewed in the United States on October 31, 2020
There are 3 Black Cartridges that you can use in this Printer; the 910 (which it came with), the 910XL and the 916XL, which has the most capacity of the three. When the original 910 that it came with ran out, I replaced it with the 916XL which came as a package with the other 3 910 color cartridges. Even though the machine recognized the 916XL, it didn't work. I did the clean and align the Printhead and it made no difference. All in all, I wasted a few hours on trying to get it to work. (And I couldn't come up with a number to even call HP). Eventually, I went to Staples to buy and try another cartridge. As they didn't have any of the 916XL, I ended up with the 910XL. (Which as it turned out, is the same physical size as the 916). Since a little over a month has gone by since I got my printer with extra cartridges, I can't return it to Amazon for credit. (And I can't find a number on them either).
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3 people found this helpful

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From the United States

Andrea Bass
5.0 out of 5 stars Go for the 9/16 XL! 2 Times printing
Reviewed in the United States on September 22, 2019
Verified Purchase
We recently replaced our laser printer with this inkjet. I was impressed with the color quality. Much better than the last inkjet I had. We use a lot of ink with six people printing in our home and this 1500 page ink cartridge really makes a big difference!
6 people found this helpful
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Rick L. Collins
1.0 out of 5 stars Do Not Use This In Your HP OfficeJet Pro 8030 Series Printer
Reviewed in the United States on October 31, 2020
Verified Purchase
There are 3 Black Cartridges that you can use in this Printer; the 910 (which it came with), the 910XL and the 916XL, which has the most capacity of the three. When the original 910 that it came with ran out, I replaced it with the 916XL which came as a package with the other 3 910 color cartridges. Even though the machine recognized the 916XL, it didn't work. I did the clean and align the Printhead and it made no difference. All in all, I wasted a few hours on trying to get it to work. (And I couldn't come up with a number to even call HP). Eventually, I went to Staples to buy and try another cartridge. As they didn't have any of the 916XL, I ended up with the 910XL. (Which as it turned out, is the same physical size as the 916). Since a little over a month has gone by since I got my printer with extra cartridges, I can't return it to Amazon for credit. (And I can't find a number on them either).
3 people found this helpful
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Kelly
1.0 out of 5 stars Beware of exploding ink!!
Reviewed in the United States on January 25, 2021
Verified Purchase
Barely moved the orange stopper and ink started pouring out. Thankfully it was over my printer paper and was able to run to the kitchen sink without it getting on the floor. I hope Amazon enjoys the return of the exploded ink in a ziplock bag as I’m unable to be refunded until they receive the mess of a product back. I recommend opening ink over a garbage pail or sink as a precaution and to avoid a potential disastrous mess!
Customer image
Kelly
1.0 out of 5 stars Beware of exploding ink!!
Reviewed in the United States on January 25, 2021
Barely moved the orange stopper and ink started pouring out. Thankfully it was over my printer paper and was able to run to the kitchen sink without it getting on the floor. I hope Amazon enjoys the return of the exploded ink in a ziplock bag as I’m unable to be refunded until they receive the mess of a product back. I recommend opening ink over a garbage pail or sink as a precaution and to avoid a potential disastrous mess!
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2 people found this helpful
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EJL
1.0 out of 5 stars This needs to be zero starts. As in it doesn't work.
Reviewed in the United States on April 17, 2022
Verified Purchase
The product prints as if its out of ink. I actually had to put the old one in to print out the rest of my document. Tried every setting and even though it shows full - it will not dispense ink. WORSE - Amazon will not replace and I've been bee dealing with HP support - what a joke and a waste of my time. This and my 6-mo old printer is going in the garbage.
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rogerclan
1.0 out of 5 stars Clogs
Reviewed in the United States on October 26, 2019
Verified Purchase
Have to clean print heads multiple times just for black every other day. Not a joke. It is quicker to for my kids to go to their friend's house and print it then wait for the cleanings to fix it. Wasting all my ink which was $113 for the set of 4. HP what happened over price the ink and make us go through it quicker trying to fix problems? The other three colors are not having any issue.
5 people found this helpful
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Hank51
5.0 out of 5 stars Its black ink!
Reviewed in the United States on April 11, 2022
Verified Purchase
Its black ink that prints in black for papers and such. Promises to print in black, and delivers. No fancy colors here, no sir. Just squid inky black. Put it in your printer when low on black ink and , viola! Black INK. The world and life are full of disappointments. Yet here there is none! Here is black ink!!
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Jason Lau
5.0 out of 5 stars Perfect fit for HP OfficeJet Pro 8020.
Reviewed in the United States on March 8, 2022
Verified Purchase
You can use the 916XL or the 910XL for the HP OfficeJet Pro 8020. The 916XL prints about 2x more for like 10 dollars more.
One person found this helpful
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Amazon Customer
2.0 out of 5 stars Exploding ink!
Reviewed in the United States on February 16, 2020
Verified Purchase
I have bought this cartridge twice. When I remove orange stopper ink has shot all over me, the printer, the floor and badly stained a new set of sheets. First time I decided it was operator error. Not so 2nd time.
4 people found this helpful
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Amazon Customer
5.0 out of 5 stars Great Product
Reviewed in the United States on September 12, 2021
Verified Purchase
I love my HP printer and love this ink. I've used HP printers for many years. I've used other's from time to time over the last 20 years but always go back to HP they are just the greatest and longest lasting printers and the XL inks last a long time.
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Jack in the box
2.0 out of 5 stars Not a fan of ink cartridges.. too expensive
Reviewed in the United States on March 31, 2021
Verified Purchase
Ink cartridges, boy i hate ink cartridges, feel like the ink would dry themselves out when insert to printer,
Prefer laser printer, only brought ink jet printer for kids remote learning, and they use chrome book, my older laser printer won't support by Chrome book...
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