Top critical review
Cartridge won’t work: Blue and yellow ink recall
Reviewed in the United States on November 17, 2020
My cyan ink would not work in my HP printer. I got a message saying it was not a genuine HP product and it was not recognized. I spent way too much time troubleshooting the issue and called Amazon. They put me through to HP where I finally learned that there is a recall on the yellow and blue ink made in Malaysia in China. They are sending me a new blue and yellow even though my yellow seems to be working. So if your having a problem with the blue or yellow eight, stop trying to fix it. You can look at the actual ink cartridge and see where it is made. It’s written on the cartridge. If it’s Malaysia or China, call HP. Apparently that’s also why everyone is out of yellow and blue. They have been pulled from the shelves but apparently the tricolor multipack was not removed from the shelves.