Amazon.com: Customer reviews: ASURION 4 Year Housewares Protection Plan $100-124.99

Top positive review

Warranty to phone no. to virtual agent to messenger to phone number to agent. Waiting on parts.

Reviewed in the United States on December 9, 2020

I had to call HP and they referred me to virtual agent online who could not understand I had missing parts of power coed. Then waited until next day only to get another phone number. Wait time was long, verifying info was tedious. Now waiting on parts. Monitor would not power up with HDMI to HDMI connection so I am unsure if it will even power up. It is not plug and play I guess - never got an answer for this.

2 people found this helpful

Top critical review

All critical reviews›

Myrisa

Terrible

Reviewed in the United States on November 23, 2020

After a year and a half my product broke rendering it almost useless. The 4 year protection plan didn't cover my BROKEN product...even after calling I'm still unsure of why it isn't covered since no one can explain anything properly because it seems like they are reading off a paper. Will NOT be purchasing any protection plans in the future since it is useless anyway.

16 people found this helpful

Sort by

Filter by

2,101 global ratings | 97 global reviews

There was a problem filtering reviews right now. Please try again later.

From the United States

Myrisa

Terrible

Reviewed in the United States on November 23, 2020

Verified Purchase

16 people found this helpful

Helpful

Linda LeeTop Contributor: Makeup

Unreliable insurance.

Reviewed in the United States on November 26, 2019

Verified Purchase

I bought the most recent update Germ Guardian back in October 2019 and bought the ASURION 4 Year Housewares Protection Plan for $100.00 to $124.99.

Just moments ago learned this insurance plan was being applied to a bogus electric heated mattress pad which I have NEVER EVER purchased in my entire life.

ASURION is unreliable.

17 people found this helpful

Helpful

T. E. M.

Does not Identify the ITEM I insured. HOW SAD. This means nothing item not identified

Reviewed in the United States on June 18, 2019

Verified Purchase

With out Identifhing the item insured, this is Prue JUNK. TEM. AIC, CPCU.

12 people found this helpful

Helpful

TJ Moose

BEWARE - Asurian Protection Coverage: Very confusing

Reviewed in the United States on December 28, 2020

Verified Purchase

Cannot find what is covered in writing... did I just buy "air"? Does not appear to be tied to the product it was purchased for. You are paying to extend a warranty for an item that it does not identify in writing. How lame. Very confusing on the non-existing language. Says the coverage language will be included in an email. The only email I got was this invite for a review. Shame on you Amazon, don't have me do a review. Tell me how it works.

PS: In this review, please rate the THICKNESS and the WARMTH. I found the THICKNESS to be the same as the "air" it was printed on. Same for the WARMTH, chilly reception.

4 people found this helpful

Helpful

Jonsie

Warranty to phone no. to virtual agent to messenger to phone number to agent. Waiting on parts.

Reviewed in the United States on December 9, 2020

Verified Purchase

2 people found this helpful

Helpful

Tom K

The extended warranty/protection plan was certainly worth the money.

Reviewed in the United States on February 18, 2022

Verified Purchase

I purchased a humidifier in January 2020. It was a top-rated humidifier. It had a 2-year manufacturer's warranty. I decided to buy the extended warranty/protection plan from Amazon/Asurion. Just before the2-year mfg warranty expired, the fan motor was making a very loud noise. The service rep listened to the noise on the phone and within 5 days I had a brand new unit. That was 4 weeks ago. On Feb 15 the unit stopped working. I called customer service and we did some troubleshooting, but it would still jot work. Even though I had the new unit for only a month, since it was replaced under the original mfg warranty I was out of luck - at least with the mfg. So I called Asurion and within 20 minutes my claim was approved and I received a full credit on my Amazon account for the original purchase price. I was amazed at how fast the process was completed. I usually do not buy extended warranties, but for some reason I did for this purchase! The customer service rep from Asurion was outstanding.

Helpful

Drucilla Luciain

Just a replacement plan but buy it for any appliances its worth it

Reviewed in the United States on November 21, 2020

Verified Purchase

I returned the policy because im returning the product that i received damaged

6 people found this helpful

Helpful

Henry R.

Outstanding Service

Reviewed in the United States on April 8, 2022

Verified Purchase

Buying Asurion insurance proved to be an excellent investment 2 years ago when I bought my coffee roaster. Such roaster stop working after this time and here is where Asurion came to the rescue -after that phone call and returning my beloved roster they promptly send a credit card covering the full price of what I paid 2 years ago for the machine now broken. Highly recommend

Helpful

mamcameron

Too Soon to Rate

Reviewed in the United States on March 15, 2020

Verified Purchase

We received the protection plan before we even got the product. The plan is via email, so then you print your own insurance or make a mental note or forget you had it if you need it.

4 people found this helpful

Helpful

Camila Arellano

Don’t do it!

Reviewed in the United States on September 7, 2021

Verified Purchase

Had to reach out multar times to get this warranty shipped! Don’t waste your money or time.

3 people found this helpful

Helpful

Questions? Get fast answers from reviewers

Need customer service? Click here

‹ See all details for ASURION 4 Year Housewares Protection Plan $100-124.99

5 star		80%
4 star		9%
3 star		4%
2 star		1%
1 star		5%

ASURION 4 Year Housewares Protection Plan $100-124.99

›

Customer reviews

Customer reviews

ASURION 4 Year Housewares Protection Plan $100-124.99

Top positive review

Top critical review

There was a problem filtering reviews right now. Please try again later.

From the United States

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Questions? Get fast answers from reviewers

ASURION 4 Year Housewares Protection Plan $100-124.99 › Customer reviews

Customer reviews

ASURION 4 Year Housewares Protection Plan $100-124.99

Top positive review

Top critical review

There was a problem filtering reviews right now. Please try again later.

From the United States

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Questions? Get fast answers from reviewers

ASURION 4 Year Housewares Protection Plan $100-124.99

›

Customer reviews