To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.
I haven’t used this plan as of yet, but I’m happy to know it’s available if I should need it. I have used other asurion protection plans for my phone and electronics and the repair or replacement service was fast and hassle free.