Top critical review
Pithy BS interspersed with helpful tips
Reviewed in the United States on December 30, 2018
As with many books in this genre, this one was helpful occasionally, too specific most of the time (expect to get nothing from the middle chapters if you aren’t in a tech firm), often self contradictory (“no one is a top performer” but a few pages later “reward your top performers”), and a quick read. I am glad I read it and I definitely took away some useful tidbits. Unfortunately, I think the key notions and examples could have been just as easily communicated in a blog post. I’m a little shocked the author has formed a whole company around this concept as it’s fairly simple. Tips about how to phrase feedback were especially useful, and many anecdotes were enjoyable. The text was, however, undermined by some baseless ageism (‘millennials do this or that’), needless repetition, and a little too much namedropping for my taste.