Top critical review
A Protection Plan Is Not Needed For A FIXD Vehicle Scanner
Reviewed in the United States on July 13, 2020
This was a horrible buyers experience. I first purchased only the FIXD device for my car. Then I called Amazon to see if the protection plan was for vehicle auto parts used to repair a car at an auto repair shop or at a service station. My Amazon phone agent placed me on hold to speak with her senior Amazon agent. After waiting quite a while she returned to the phone and I was told by her that the senior agent said, yes, it's for vehicle parts protection. We both assumed it was for auto repair parts for vehicles, not for the FIXD device i had just purchased twice now. My order was correct the first time. I own 2 vehicles, both have a FIXD device inside them. I device is 2 years old, one is a year old. They do not require a parts protection plan. No protection plan was offered to me on my 2 FIXD unit purchases by QVC or HSN. They sold for, $35.00 a unit. The protection plan as listed is mis leading. It should be worded so that consumers understand that the auto part Assurant is talking about, is the FIXD unit on Amazon for $59.99. The words, Auto Parts, is mis leading. Simply say: 3-Year Protection Plan for your FIXD Scanner Unit.