Top positive review
Quality service, ok handset, but beware the Premium trap....
Reviewed in the United States on September 10, 2020
Ooma call quality is great. I don't notice any difference compared to my old landline. I did have some issues with the unit disconnecting from the internet when I first set it up, but that seems to have resolved itself.
My biggest issue with the device is actually with the handset. The speakerphone quality is rather abysmal, but the normal speaker is good enough. Nobody ever seems to have trouble hearing me though, which is more than I can say for my iPhone.
Ooma will also automatically start charging you for their premium service if you don't cancel it in advance of the charges beginning. If you don't cancel, you have to call, spend time on hold, etc. in order to cancel the premium service, which I haven't had the time to do yet. The basic service is totally fine, unless you need other specific features. The last thing I have to note is that the phone seems to be unable to receive voicemails directly. I recently needed to have a code verified over a voicemail sent directly to the phone and it was unable to receive it.