Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.
The company stands behind it's product. The press I first received had a factory defect. I emailed the company and they were great at standing behind the product. They send me another one to replace it. Also it is a good cookie maker and came with plenty of disc to choose from. Would buy their products again
Love this cookie press! Weve made huge batches of cookies and this makes the job very quick and easy. The only minor downside is that the canister is small and I have to stop frequently to refill- (again because it's super quick to use). Its survived 4 huge batches of cookies, I hope it stays that way for the next round!