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I bought this warranty for the Anker Soundbuds Curve Wireless Headphones (IPX7). When i first tried to sign in to manage this warranty, there is no associated account. You have to enter in the product details every single time, and do not have access to all your warranties in a single location. Keep your order numbers, parts info , etc because this will not track it for you by any means like Square Trade does. I can live without that and document myself, but after I started noticing my headset had microphone issues (constant disconnecting and noise) I tried to file a claim. After filling out all the product info, order information, mailing address, contact info, etc etc. It merely redirects me to the manufacturer warranty phone number.
I bought this for circumstances that could extend beyond the Amazon return window and areas that the manufacturer cannot.
Absolutely terrible insurance to manage, and has provided me zero value of any product I have purchased insurance through TO DATE, and I have bought quite a few, and now my confidence is shaken in this company's ability to fulfill them. Why amazon has switched most of the insurance offerings from Square Trade to this rubbish is beyond me.
I just tried to file a claim for my headphones, never again, I can't get a live person, I am trying to get my refund because the headphones don't have a sound coming out. Oh well I ordered a new pair but believe me, I am not ordering the insurance its just a waste of time trying to file a claim and get support.
I bought this policy because I have had a lot of trouble with blue tooth headphones breaking down during sweaty workouts. My new headphones did just that - an when I tried to file a claim asurion claimed it counted as water damage and so was not covered. This insurance is basically fraud. Stay away from this company.
Quite a hassle to use this policy. Several emails and several calls later I did get a refund on my 25$ item. Not sure if I would use again on such a cheap item. Would be more useful on a higher value item but be prepared for it to take some time and due diligence to make sure the policy is honored if needed. I think maybe it is designed to be difficult in hope people will give up and the policy will not have to be honored.
After purchasing an electronic device I also purchased the protection plan. The plan was emailed to me and listed the order number for the plan but there was no mention of the product that the plan was for, just the value of the coverage. Why wouldn't the protection plan list list the product covered?
When filing a claim be prepared to do some searching through email and amazon records : Search "Asurion" in your Orders located in your Amazon account Find your plan's confirmation email sent by Asurion Find your plan's order confirmation email sent by Amazon then fill n forms at the Asurion website Then theres another process for deleting the asurian plan if the original manufacturer covers it for extended warranty. Also, if you but several plans within a year, be careful as there is no reference on Amazon or Asurion site as to which policy belongs to which product. Again more searching to CORRELATE PURCHASE DATES BU IF YOU BOUGHT MORE THAN ONE POLICY ON THE SAME DAY, START GUESSING.
My chihuahua is a barker, and this collar really works! Extremely humane okay. I would never subject my baby to any discomfort. It's a beeping sound and slight vibration. I take it when she goes to sleep with me or when we take a walk. Make sure the collar is firmly on, but not tight okay. Make sure you can get 2 fingers in between it. Look to see if it moves to freely on the neck, if so it won't work. Fresh batteries too. Some dogs it works for and some it doesn't. Like people they all respond differently. See if this is good for you. A little tricky putting the battery in and setting the level.
So happy with customer service and support. I purchased a Bluetooth headset for my granddaughter in April 2020. Left ear bud snapped off so it was kinda embarrassing since this was a gift. I emailed Asurion about this issue and total time to fix it was approximately 20 minutes at the most! Well worth the low cost to secure your purchase.