Top critical review
ASURION is one of the worst Protection and Support Companies I have ever dealt with!
Reviewed in the United States on May 18, 2020
I bought this Insurance to protect this TLC Smart Television from accidental damage.
Be advised to read ALL of the coverage information.
It does NOT protect from dropping or breaking the screen.
That is the only thing that is vulnerable to damage with these types of TVs.
If one does not scroll to the end of the ASURION coverage page, one misses this most important point, which should be mentioned in the very beginning with CAPITAL letters! -
So, my cat got behind the Television at night and pushed the TV off the dresser, fracturing the screen. I thought: "good thing I paid for Insurance". Right! - Wrong - "Oh, we do not cover screen damage", said ASURION. - So I bought the same Television again since it really was a great deal.
Amazon and TLC were kind enough to give me a discount. and I used the styrofoam to brace the TV, so that only a 200 pound cat could push it over.
When you buy a smart Tv nowadays, make sure the screen is insured, as these TV's are extremely light and can tip over easily unless supported and secured. -
ASURION has caused me pains for many years, among other things, they did no cover the price of a tablet I bought and broke, and their laptop support is not any better.