Amazon.com: Customer reviews: Amazon Basics Urban Softside Spinner Luggage, 25-Inch, Black

Top positive review

For the price, not a bad bag at all! I can't wait for my next trip!

Reviewed in the United States on February 11, 2021

I wrote a review earlier and made a mistake, measuring the wrong bag. I don't know how to erase what I did so I'm sorry. This bag is actually (the part your clothes go inside of) 22" X 16" wide X 10" deep but will expand to be a little deeper. From the top to the bottom of the wheels it's 25". The 25" advertised includes the wheels.

11 people found this helpful

Top critical review

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Mat D.

Avoid at all cost; not worth the money and hassle

Reviewed in the United States on August 3, 2021

I purchased 4 of these 20" spinner carry-on for our trip to Europe since this is the few ones that would satisfy most international carry-on dimensions. It was extremely frustrating to wheel these anywhere as the telescopic handle would randomly collapse on its own. Because I had purchased these at the end of May but my trip started about 36 days after delivery, Amazon would not let me return them as my 30-day window had passed. I truly regret this purchase. Will try to dispute the charge with my credit card company. Please save yourself the headache and hassle.

5 people found this helpful

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From the United States

James Dellinger

Nice luggage for the price

Reviewed in the United States on January 1, 2021

Verified Purchase

not a carry-on! Really hated that this luggage will not qualify as a carry-on. Having to send it back but certainly would consider it later

9 people found this helpful

Helpful

Less than $30 on Amazon Warehouse. Sleek and light, has TSA lock.

Reviewed in the United States on July 18, 2021

Verified Purchase

I got the the 25” on Amazon Warehouse for less than $30. Came in good condition. Very light, 4 wheels, and love has a TSA lock. Too small for my trip because I need something big enough to pack for two people (the airline charges for check in bag and carry on, so consolidating). But I will still likely keep this because so cheap and nice bag for one person check in.

Have not used it yet, but it should last a couple of trips. I usually travel with just the carry on, but maybe for international trips I can use this for check in.

Helpful

Roy J. Cannon

Excellent travel suitcases

Reviewed in the United States on May 3, 2022

Verified Purchase

This suitcase is strong, roomy, and light weight for its size. It also has compartments that organize the packing. The wheels have excellent maneuverability. And with built in TSA compatibility programmable lock for safety makes this an outstanding travel aid.

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David Cleveland

Compact, roomy, and will fit in overhead bin

Reviewed in the United States on June 17, 2021

Verified Purchase

I needed a suitcase for a short trip that would fit in the overhead bin. This bag was perfect for that. I was on a small commuter jet and it fit in the bin.

2 people found this helpful

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J. Hart

Useful. Good size. Easy to move.

Reviewed in the United States on April 11, 2021

Verified Purchase

Nice size for carry on use. Good for short trips. Expandable to hold those extra souvenirs from your vacation. Good maneuverability on the swivel wheels. Firm grips on top and side, to get in and out of the car trunk.

One person found this helpful

Helpful

T Fig

Great little suitcase

Reviewed in the United States on July 2, 2021

Verified Purchase

This is a great suitcase. Light weight and feels durable. Only issue is that it will tip over depending on how the wheels are turned.

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From other countries

Micky - bookphenomena

Great price

Reviewed in the United Kingdom on May 18, 2020

This is a really good price for the size and functionality this luggage seems to have. The wheels seem smooth, the zips and closures seem to be good quality. There are multiple compartments and plenty of space in the main space but also for accessories.

I have yet to use this because of pandemic reasons and I cannot comment to the longevity of the product but from what I see, this value can't be beaten.

One person found this helpful

Plenty of storage space for your travels!

Reviewed in the United Kingdom on April 20, 2020

This suitcase is quite light, has a large storage capacity and looks very plain - you'd be forgiven for not being able to recognise it off a conveyor belt as it doesn't really stand out or have any noticeable features.

It has a TSA combination lock for which the inital code is 0000. This can be changed by pushing the little button at the top of the lock whilst the initial correct combination is there. Once you have chosen your new combination lock, you just need to press the button on the side to fully change it.
It seems quite strong and keeps the zips inside - less need for having to buy separate padlocks to attach to the zips.

The extra expandable space doesn't seem to be much on this suitcase. Even when unzipping it, it barely adds much extra room for maybe a few t-shirts and a pair of jeans perhaps.

The handle seems to be sturdy and locks into place easily. The wheels seem to bear quite a bit of weight, even when the suitcase is full to the brim.

Only issue I can think of is that these types of fabric cases can be worn out pretty easily. I've been on flights where I've noticed my previous suitcases scuffed and the fabric ripped. Not sure how long this one would last but only time will tell.

If this was helpful, please tap that helpful button below - Cheers!

perfect cabin size

Reviewed in the United Kingdom on April 7, 2020

I was presently surprised by the quality of this own brand case from Amazon, I would not have guessed it was "basic" if I saw someone with at on their travels. The stitching and fabric material all round is very good, with double stitches around the handles. While I am writing this during the coronavirus lockdown and therefore can't test the case out in the real world, I see no reason why this won't handle the usual knocks and bumps. Size wise, it's a perfect carry-on cabin size.

One small niggle is the extending metal handle feels less sturdy than the more expensive brands, and it was slightly twisted towards one size. Not a big problem, and doesn't affect the extension or the folding, more of a cosmetic issue than a functional one.

I would recommend this case for occasional travelers. The heavier traveler may want to invest in a case designed for rugged use.

Suitcase

Reviewed in the United Kingdom on March 26, 2020

It’s a good suitcase, though hard to fully comment without a price point. Compared to a suitcase worth £300, it’s far lesser quality - but then if the price reflects its quality, it’s worth it for different uses.

It’s not exactly heavy duty, with the wheels and features being a light plastic, though the stitching holds strong. For me, if it’s cheap enough, it’s a perfect solution for a once-year long haul holiday traveller. It won’t withstand years of frequent travelling, but, it’s perfect if you don’t already have a suitcase this size and need one.

The zips are strong, there’s a useful Velcro front pocket, a good structured size and a soft grey fabric. It’s in the title, it’s basic - but it’s good.

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5 star		74%
4 star		15%
3 star		5%
2 star		1%
1 star		4%

Amazon Basics Urban Softside Spinner Luggage, 25-Inch, Black

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